Unity Hospital of Rochester

Address

81 Lake Ave, ROCHESTER, NY 14626 USA

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Phone

(585) 368-6900
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81 Lake Ave, ROCHESTER, NY 14626 USA

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Consumer feedback about Unity Hospital of Rochester

Brian Valder
Brian Valder

1 out of 5 stars

posted 6 months ago

The staff is so rude and take so long to do anything even in the middle of the night. We left after a few hours of sitting in a room waiting for somebody to take care of us and the place was dead. I will never go back to that hospital for anything couldn't believe how we were treated.

Daniel Toole
Daniel Toole

1 out of 5 stars

posted 2 months ago

Terrible, even when ER isnt busy they take forever, ive gotten into two motorcycle accidents broke my scapula, second time strained achilles road rash and rehurt scapula and both time no pain medication, ridiculous

Chuck Young
Chuck Young

1 out of 5 stars

posted 3 months ago

Waited over 3 hours to be seen by a Dr. Bathroom was disgusting. Floors in the room was dirty. Multiple nurses coming to reapeat jobs already done Wasn't like this 2 years ago

Jackie Giraulo
Jackie Giraulo

1 out of 5 stars

posted 11 months ago

DO NOT GIVE BIRTH AT THIS HOSPITAL. YOU ARE BETTER OFF GIVING BIRTH IN A PRISON. Dirty hospital, rude and angry staff. If you're lucky you will get a good nurse who has experience but you won't have her for long until you get either a novice or a rude witch to deal with. Carol was amazing if I had her my whole week there I wouldnt have had all the problems I had there. Obviously no one really does quality checks in that hospital.

Kim Matt
Kim Matt

1 out of 5 stars

posted 1 year ago

My sister just gave birth to her 1st baby there and it was a horrible experience for her. She came in having contractions 2.5 min apart, walked around, they tell her to go home because she wasn't progressing enough. Actually said that she may not progress for up to 3 days (This was an interns assessment). So she went home only for her water to break an hour later. She rushed back to the hospital, at this point she is 8cm. Spent 35 min in triage because they didn't have a room ready. By the time she got a room, she was fully dilated and ready to push which meant too late for any medicine. The Dr who delivered the baby was amazing, so was the drs for the baby. However the nursing staff after she delivered was terrible. They switched her rooms and forgot to bring her meals, forgot to stock her room with the female products needed after giving birth, forgot to stock the towels. When they were asked to bring these items to her they seemed annoyed and took them over 30 min. She was required to have a nurses assistance when getting up to go potty, when she called to ask for help, they took another 25min in which time she was in pain for waiting so long. They spoke to her like she was an idiot. They made her very upset while trying to breastfeed which in turn made the baby upset. They didn't care. When the lactation specialist came she finally received the care that she should've been given all along. I could understand if they were understaffed and busy, but every time we had to go to the nurses station there was at least 9 nurses sitting there chatting and laughing with each other. I will never recommend this hospital and i hope they will get staff in there that actually cares about patients.

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