Unity Hospital of Rochester

Address

81 Lake Ave, ROCHESTER, NY 14626 USA

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Phone

(585) 368-6900
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81 Lake Ave, ROCHESTER, NY 14626 USA

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Consumer feedback about Unity Hospital of Rochester

Nancy Middlebrook
Nancy Middlebrook

5 out of 5 stars

posted 2 months ago

I like unity emergency they have really great staff. I have always been examined by the staff. Womens gynecologist and Childbirth clinic deliberately made me so sick they prescribed antibiotics for me before my culture was back. My urine sample was contaminated always they wanted to use a catheter. I have mental problems. I am dehydrated and very sick now. I feel terrible.

Kathy Barone
Kathy Barone

1 out of 5 stars

posted 4 months ago

Would you want your loved one left in a hallway for over 20 hrs? Although I saw empty rooms. We were told there were none available! How is one expected to remain in a hallway throughout the night under bright lights with constant noise; buzzers, bells & whistles!!!! Staff seemed to pass the buck on one another and although my loved one was in a yellow gown, staff had not been informed of her being a "fall risk" patient! Will think twice about going there again.

Miranda Lindsay
Miranda Lindsay

1 out of 5 stars

posted 5 months ago

This ED deserves zero stars.
Front desk staff and triage nurses were friendly and helpful.
The facility itself is pretty run down in appearance. The shared patient bathroom was disgusting and filthy. I wouldn't even consider using it.
My personal experience was that the doctor wouldn’t even run any kind of testing. I was discharged without any examination or what would be considered standard testing for the issue I came in with.
I was treated like I was wasting the doctor’s time by being there, despite coming for something that I was concerned was life threatening.

I’ll never come to this hospital again. The wait at Strong might be all night, but at least I’d get treated like a real person. At Unity, you’re a body on a bed and a way to bill the insurance. I’ll be disputing the charges.

Squishy Watchbee
Squishy Watchbee

1 out of 5 stars

posted 4 months ago

Do not go to this emergency room unless you want to die. This is the worst emergency department in the world and they should be shut down. My father was taken to this emergency room because he was passing out and falling. They barely did any tests at all on him and, being that I had medical training myself, I noticed his stats. The doctor was ready to send him home and I pointed out my dad's stats and said are you crazy? You can't send him home. The doctor literally asked me what he should do? I told him that, even with the little bit of training I had, it was obvious that this man needed a pace maker. Low and behold he did and they put one in. If I hadn't have spoken up, he would have been sent home and died. Despite my pleas that my parents stop going to this horrible hospital, they went there again after a horrific car accident. When I arrived, I found my father in horrible shape, bleeding profusely from wounds that nobody had even looked at. They barely did any tests and sent him home. Sure enough, he had a horrible bleed in his brain and had to be rushed back to the hospital, this time to Rochester General (a real hospital with real doctors) where he ended up requiring 2 brain surgeries that saved his life. Again, only by the grace of Jesus Christ, did he survive both of these experiences at this joke of a hospital. Do not go there if you value your or your loved ones lives.

Kimba S.
Kimba S.

1 out of 5 stars

posted 1 month ago

DISGUSTING,RUDE INEPT ED STAFF BREAKING MANY HIPPA LAWS DISCHARGED WITH WIRES ALL OVER MY CHEST THAT CAUSED SEVERE BURNS AND DAMAGE this is how I was discharged after taking many x-rays and ct scans no doctor ever came in to discuss my xrays or CT scans THEY SHOULD BE CLOSED DOWN U NEED TO PAY ME FOR WHAT YOU DID! These photos were taken inside my car after being discharged like this!