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feedback about University Medical Center
March 11, 2019
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The post , as I suggested, was indeed removed from posting.
Leanne Riki Cheever
PS: Start documenting your own issues.
I'd give this place zero stars if I could. One of The staff at the waiting room was very rude. We came in here due to some serious health complications and they had us in the waiting room-(who smelled very bad) for HOURS feeling as if I'm literally dying. when we asked one of the staff for a follow up with the lab results or when we would be called back up, they would answer with a simple "I don't know. " or "we are still waiting for the doctor." nobody even bothered to inform us of anything. I will never come here again unless I want to be seriously ill and unattended.
Update: The hospital bill came for over 2,000$ we didn't even get to see the test results.
Took my 7 week old daughter here because she had fever and we were extremely worried but Doctors and nurses were amazing, very knowledgeable compassionate and caring. If you have kids, this is the place to go for ER not sure adult side I can only speak for what my experience was. My family has been taking kids here for emergencies since 2008 and it’s always been exceptional.
My daughter was in the trauma side and by far the best care was given. And EVERY single staff member was amazing. And a special shout out to ALL the nursing staff on the 5th floor 7th tower you guys went above and beyond to make my special needs daughter feel safe and informed in a way she could understand. And helped me be less stressed in a four day hospital stay.. Again my deepest thanks to all the medical staff that showed so much caring. Much love Nicole and Hayley...
I know people complain about UMC, but I don't have any. They saved my life, and for that I'm grateful. I have had surgery here also and I don't have any complaints about that either. I know it can be a long wait sometimes, but I was always treated with respect and dignity. I think it's a great hospital. Thanks UMC!