University Medical Center
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Consumer feedback about University Medical Center
I have been to a number of hospitals. The staff here has been great. They are very attentive and informative. I came by ambulance to the ER. So far have been in the ER, 3rd floor, and 5th floor. All the nurses are fabulous as are the residents and doctors. All have kept me informed of my possible prognosis and possible treatments. As hospitals go, it has been a pleasant experience.
Had procedure today. Check-in staff at 6:00 am were surprisingly sharp, pleasant and highly efficient. Very fast check-in. (Have been to too many surgery centers in my day). Asked the lady that did the check-in how long she has been with UMC. 25 years. Wow. She is a keeper.
All the staff were pleasant and professional. Based on some reviews, a bit shocked how well managed this operation is. All the nurses, anesthesiologist and Dr Outing (sp?) were outstanding. Clear explanations, genuine concern for patient understanding and satisfaction.
The facility isn’t world class, but it is relatively modern and clean. The posted electronic board that shows a separate ID # for each patient and where they are in the process is particularly appreciated.
I can't thank the ladies in the Cath Lab enough. They have amazing bedside manner, very caring hearts and positive attitudes. Thank you ladies for caring for my mom as if she was your own. I appreciate you girls. Thanks for the positive vibes to further my education as well. This is for Crystal, Chantel and I don't know the very cheerful ladies name who was there and walked us out! Continue your journey and being you.
Admitted 8/15 with congestive heart failure, they diagnosed. Went on back burner for 2 more days. Finally left on the 17th. I just walked out no better off. Several interns came in to visit, not interested in my health, only how they are to get paid. I'm still struggling at times to breathe and the swelling in my feet and legs makes it difficult to go to work. Save your life, this place is all about money and to understand the DR's you may have to have spent some time in India. Worst experience ever in a hospital.
Mary the receptionist likes to screen calls by asking personal medical information, yet she is not involved with anyone's care, which is a HIPPA violation.
