University Medical Center New Orleans

Address

2000 CANAL STREET, NEW ORLEANS, LA 70112 USA

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Phone

(504) 903-3000
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2000 CANAL STREET, NEW ORLEANS, LA 70112 USA

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Consumer feedback about University Medical Center New Orleans

Savannah Taylor
Savannah Taylor

1 out of 5 stars

posted 3 months ago

Update!! I lost time and money at this hospital! No communication at all what so ever. If a doctor tells you that your implant will be in 2 weeks it should be in within 2 weeks. It's been 3 weeks. No response from the doctor at all! I paid $980 for this part, and I cannot even get a response from the doctor. I left messages a week ago and yesterday. The nurse says the doctor will respond within 24 hours. Nope, no response at all! I may need to report their failure to communicate to the corporate. If nothing changes within a few days, I will get a refund. This is sorry customer service! UPDATED! 3 weeks go by. I call the dental clinic, and I ask to speak to a supervisor. I had to leave a message again. My doctor (Bradley Lee Moses) finally calls after 3 weeks of no response. He tells me that they are no longer doing dental implants as of June. I went to all these appointments for nothing! I did all the CT scans for nothing. I went to two apartments for nothing! 2 months wasted at this clinic! I'm not paying the bill for the unnecessary CT scan since I cannot use it for the bone graft that I was going to get at this clinic. I paid $980. He says I will receive a refund check in 1-2 weeks. Why the hell did you even let me pay if you were not going to do the surgery in the first place! I gave you $980 to pretty much hold for a month for me! I will lose money when I cash the check! I lost time and money at this hospital! Sorry!

Kevin Cameron
Kevin Cameron

5 out of 5 stars

posted 1 month ago

Really impressed with the care and professionalism shown by the staff at the Emergency Room/Ward.
Special mentions to Dr Max and Nurses Angie and Mike.
Nothing was too much trouble.
Thanks again, much appreciated

Bangoo
Bangoo

1 out of 5 stars

posted 6 days ago

Got here yesterday at 2:37 pm it is now 1:58 am (11:00 hours later and still waiting) this is absolutely ridiculous! My doctor referred me to this hospital because they were supposed to take me in right away due to high blood pressure, pain and bleeding; nope it doesn’t matter...swallow your pain or find a different hospital this has got to be the worst hospital, well it’s right next to third world countries.

Michael Scott
Michael Scott

1 out of 5 stars

posted 5 months ago

The only thing this facility has going for it is the latest operating rooms and equipment. Other than that, this is an absolutely terrible hospital. Their infection control in certain places is poor. Many of the technicians are inexperienced. The physicians are not coordinated. The recovery room didn't control my pain and properly tend to me. Resident physicians were not available in the middle of the night. It took 5 1/2 hours to receive prescription medication. There were a few nurses and physicians that were kind and did a good job, but there was such an overabundance of inefficient personnel to make me never want to step foot in the place again. The building is a one off custom made structure that the State of Louisiana will not be able to maintain. In 15 to 20 years, the UMC facility will look like the old Charity Hospital after 60 years. As I was told by a physician friend; "the place is a pig with lipstick". If possible, I highly suggest you avoid the place.

Tina Bell
Tina Bell

1 out of 5 stars

posted 5 months ago

Been to orthopedic on the 4th floor and I've been 4 times. February 7,2019 @ 2pm was the time for appointment I got there at 12:15 and was called to triage 5 minutes later and from there to a room where I waited until 10 minutes till 2pm and at that time I got validated for parking and I left. It's enough that I have driven there from New Iberia, LA., but to wait 2 hours for nothing is unacceptable. Then I've done this 4 times. All anyone can tell me is that I'm here for a follow-up when I need a knee replacement, but nothing is being done. The doctors say do therapy and I do then when i finished therapy I still can't get a knee replacement. I fall numerous times and yet I still can't get a thing done for my knee. I'm just upset at the doctors. I'm tired of the run around that I've been enduring. Some thing needs to be done about the way some of us get the run around especially when traveling from out of town. I can't speak for anyone else, but I guess that one really does have to be half dead for your hospital to do anything. Thanks for wasting my time, ill take my business else where.