University of California Irvine Med Center

If you planning to go ER please don’t do and save your life and time and go another hospital , talking here specifically on the RN who was the nurse for my brother in law .. 0/10 quality of care , 0/10 patient safety . That nurse kept the patient about 3.5 hours in the time he could finish his job and let the MD dc the patient within 45 minutes...
I will file a complain about that RN and I hope I get response on it as expected.

Award winning? I think not. Not a good experience with the staff who needs better customer service training. The ER is a joke like most normal ER's, these guys are nothing special. Rude like all the rest and they don't mind leaving patients alone for hours that are supposed to be monitored

I am new to Orange county and never been to any of the hospitals here. Thought University is always good and isn't too pricey.

I had to go here for my allergies and won't recommend anyone to go there. It's super expensive facility... Doesn't matter what location you go to. Their charges on the name of facility fee is something which no one can explain.

Also be careful while parking your car here. If you accidentally park the vehicle in visitor parking and even if you are a patient, they won't let you park for free.

I work at UCI & receive my medical care at UCI. It is amazing to give & receive world class care. I feel I have the best doctors that take incredible care of me. I wouldn't go anywhere else.

If I could give a zero star rating I would. I am from out of town and arrived at the ER at 10:30am. I know it can take some time to be seen at an ER but I had been in a great deal of pain over a month and it had really ramped up them week I was in Orange with my daughter whom I had to leave at the hotel we were staying at with another family while I went to the ER. Here are my issues...1) Once they took me back I met with a resident and the supervising doctor for LESS than 3 minutes while she took notes on her computer and asked questions and ordered labs and a CT. Its important to note that was the ONLY time I saw a doctor there. I was then taken to a room with chairs where triage patients arrived. I waited in this room for 8 hours - I was asked to give a urine sample and when I went to the ONLY bathroom on the ER floor I opened the door and there was blood everywhere....IN the toilet, on the walls, on the floor. I told someone about it and no one saw an urgent need to close it down and/or clean it up serious BBP issues here!!! Then after about 6 hours of waiting I finally had my CT scan done. SO I sat with patients who clearly had mental and drug issues while they came and went out of the ER and I waited and waited. At 9PM after waiting just to get my results and still not having any answers to my complaint and also not offered any water OR food (not even a lousy cracker - Thanks to the two women sitting next to me who BOUGHT me a water and a donut to eat!), I had enough, told the nurse to remove the needle that I am leaving. He came in took out the IV and said "Sorry we are busy" and left. WOW! I have never ever experienced not only a poorly ran ER but one that has major issues with cleanliness and patient safety. Go anywhere but here if you want good quality care - because this is not the place to get it if you have to go to the ER