University of California Irvine Med Center
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Address

101 CITY DRIVE SOUTH, ORANGE, CA 92868 USA

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Phone

(714) 456-6112

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Consumer feedback about University of California Irvine Med Center

UCI Medical Center
Reviewed from Google

3.5 out of 5 stars

Marcia Arbizu
Marcia Arbizu

1 out of 5 stars

posted 1 month ago

If I could give a zero star rating I would. I am from out of town and arrived at the ER at 10:30am. I know it can take some time to be seen at an ER but I had been in a great deal of pain over a month and it had really ramped up them week I was in Orange with my daughter whom I had to leave at the hotel we were staying at with another family while I went to the ER. Here are my issues...1) Once they took me back I met with a resident and the supervising doctor for LESS than 3 minutes while she took notes on her computer and asked questions and ordered labs and a CT. Its important to note that was the ONLY time I saw a doctor there. I was then taken to a room with chairs where triage patients arrived. I waited in this room for 8 hours - I was asked to give a urine sample and when I went to the ONLY bathroom on the ER floor I opened the door and there was blood everywhere....IN the toilet, on the walls, on the floor. I told someone about it and no one saw an urgent need to close it down and/or clean it up serious BBP issues here!!! Then after about 6 hours of waiting I finally had my CT scan done. SO I sat with patients who clearly had mental and drug issues while they came and went out of the ER and I waited and waited. At 9PM after waiting just to get my results and still not having any answers to my complaint and also not offered any water OR food (not even a lousy cracker - Thanks to the two women sitting next to me who BOUGHT me a water and a donut to eat!), I had enough, told the nurse to remove the needle that I am leaving. He came in took out the IV and said "Sorry we are busy" and left. WOW! I have never ever experienced not only a poorly ran ER but one that has major issues with cleanliness and patient safety. Go anywhere but here if you want good quality care - because this is not the place to get it if you have to go to the ER

Yaqoub Sh
Yaqoub Sh

1 out of 5 stars

posted 2 weeks ago

I’d give them 0 stars if I could, this is the worst hospital ever, they don’t care about their patients at all. They kept me waiting for 3 hours just to get my x ray results while I can hear the staff sitting joking and laughing inside the room which is ridiculous! I will never go back there again! And I don’t recommend anyone to go there. This is the worst experience ever and is extremely unacceptable!
Edit: if you have a life threatening condition they are gonna let you die!

Ana lara
Ana lara

1 out of 5 stars

posted 1 month ago

My mother had a life-threatening condition that was time sensitive. Once we arrived in an ambulance nobody acted quickly they left her inside the room unattended to.Not one doctor or nurse came in, I asked a nurse when someone was going to come check on my mom and he had said there are 9 ppl who also have head injury. They put a neck brace on her and she started choking on her own vomit I quickly ran to the nurse to get some assistance and he said there is nothing I can do. I started yelling for a doctor in the hallway and one FINALLY showed up after 45 min into our arrival, it was the only way she started to get treatment. The doctor added the respiratory tube for prevention and was not needed which caused her to have pneumonia and she went in for a head trauma and died for pneumonia. This was the worst hospital if I could I would give a ZERO!

Saira Salazar
Saira Salazar

1 out of 5 stars

posted 3 weeks ago

This is the worse place you can go. This is a teaching hospital. They will let you die. Stay away from this place.

Cathleen Schilling
Cathleen Schilling

5 out of 5 stars

posted 6 months ago

I was very impressed with my first visit with my new doctor at UCI Medical Center Senior Center. My new doctor spent 1 hour with me, completed a comprehensive review of my health and made me feel like she really cared. In addition I spent 30 minutes with the pharmacist who reviewed, discussed and made recommendations regarding the medications I was taking. The clinic staff has also responded quickly to any follow-up questions I have made by phone or text. I am able to access my doctor via email which is also something I also like. I highly recommend this clinic.