Well other than the fact that it's a hospital I couldn't have asked for a better staff!! Very attentive and cared very well for my young one! All staff members I encountered were very helpful as well as very caring concerned and always willing to assist. Thanks For the wonderful care UNM!!
I love INN because everybody is nice and really helpful here!. And the doctors and nurses are nice and really helpful also!. And wen your sick or something and u come here they all really check you out and run all kinds of tests and everything and if and when you're pregnant the ladies here and midwives really take good great care of you and you're little bundle of joy!. To come!.
One word for this place is AMAZING! My husband is currently in critical condition here at UNM hospital. They have taken such good care of him and been wonderful to me as well. During this hard time they have been very informative updating me every step of the way. Some of the nurses go above and beyond to make sure my husband is comfortable and I am as well. They are always there to talk to me and are all willing to explain anything I ask. If I could give it 100 stars I would.
Hospital itself is ok. Facilities are usually clean, doctors and nurses are pleasant. Fairly great apart from wait time when hospital is packed.
Worst phone customer service ever! I would warn everyone to stay away from customer service especially when it comes to billing since they constantly mess billing up.
They bill for what I already paid over like 2 years ago, bill for treatment over a year ago, bill more than what I'm suppose to be charged for service. Insurance have no idea why hospital is constantly filing it wrong and told me to tell hospital that they are filing my case under wrong category (it wouldn't be covered by insurance because of this; they refuse to talk to one another but deliver message through me so that was hilarious experience).
When I talk to hospital over phone they told me that I should be paying for using their hospital building (not seeing the doctor, but for using their 'FACILITY') and that is what the charge is for, they also told me that I will be billed separately for seeing doctor. What the actual hell? Since when did doctor's visit became using hospital building for 15+min charge?
Every time I visit my doctor(s), they get to charge me full amount.
This is so great for my finance and mental health. Thank you so much guys for giving me headache every time I get on the phone with you guys. It's been great.
Top notch care. Amazing hospital!