Val Verde Regional Medical Center

Terrible place. Since we arrived the staff was very hostile. Doctor never showed up to explain what was he going to do with our son, registration clerk had an attitude from hell, a nurse kept yelling from her station, we overheard her say to "let us simmer while we waited for doctor", at the end we opted out to take our son out of the hospital, they did nothing to try to stop us or something. Truly unprofessional. I only added a star because I had to in order to post my review.

Would of given no stars. This er is the worst!!!! Waited in the er for 7 hours (pregnant) and recieved no help at all.

Basic business courtesy mandates some form of communication. The culture of any organization is shaped by the worst behavior people are willing to tolerate which is a lack of communication from Clare Aycock.
The recruiter Clare Aycock is not a communicative person & does not reply back to emails.

Decent service. Extremely slow, even the emergency room. The doctor wasn’t very personable but he solved the problem.

Ended up in the emergency room with my daughter August of last year. At the time we were on Medicaid out of Pennsylvania and just passing through. They have been told numerous times how to properly file their claim by the insurance company, who even sent instructions in writing, but still illegally try to collect payment due to their own incompetence in their billing department. I was told by my insurance, it is unlawful for them to take the actions they are taking which includes sending me to a creditor and trashing my score. All they have to do is call a freaking 1-800 number to get an id number for their form so it will be approved. Why can't these people get their act together when they have had almost a year to do so? It will be 1yr year of this headache in a couple of months. Save your time, credit score, and sanity to make the trip to San Antonio if you can help it.