Vanderbilt University Hospital

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1211 21ST AVENUE SOUTH, NASHVILLE, TN 37232 USA

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1211 21ST AVENUE SOUTH, NASHVILLE, TN 37232 USA

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Consumer feedback about Vanderbilt University Hospital

Crystal Hayes
Crystal Hayes

5 out of 5 stars

posted 5 days ago

Due to an accident at home, my husband was sent by ambulance from Dalton Ga to Vanderbilt. He suffered 1st & 2nd degree burns over 19% of his body. Everyone of the burn unit staff members were extremely welcoming and helpful. We were there a total of 13 days and they went out of their way for us. We were given a room with two beds so I had my own bed, not a chair, to sleep on each night. They knew our situation, being so far from home, and made us feel right at home. The doctors who performed his surgery all came by to check on him several times afterward. The staff is just completely extraordinary in my opinion. And the food is just as good as the staff is helpful.

flutterbyes 03 4955ah
flutterbyes 03 4955ah

5 out of 5 stars

posted 2 months ago

The Emergency department staff and all of the nurses were beyond exceptional during our experience with my sister. From the moment I stepped through those ER doors I felt like they had her best interest at heart and keeping her alive was at the top of their priority list. I cant be fun to express my gratitude and thanks to the many people we came in contact with that were so caring and compassionate towards her. I will be eternally grateful for them ❤❤❤

Precious Brooks
Precious Brooks

3 out of 5 stars

posted 1 month ago

They were all okay but Allie in the ER was AWESOME! She went above and beyond to assure that I was as comfortable as possible. I have came across some nasty people in this profession but she is nothing like the horrible people I've dealt. It really made my heart smile while I was in the ER. I'm glad you guys hired her💕 5 🌟 for Allie!

Bob Bowen
Bob Bowen

1 out of 5 stars

posted 1 week ago

Soo slow. I have been waiting almost 8 hours for my grandma to get X-rays for her wrist. It’s currently 3:40 AM. One of the nurses told us a few hours ago that she was almost done but when an hour passed we asked another nurse, she said the same thing. So ridiculous. We couldn’t go back with her. The Adult Emergency Room needs a better system.

Malcolm Johnson
Malcolm Johnson

2 out of 5 stars

posted 2 weeks ago

Extremely slow in placing us in an actual overnight room. It’s currently 2:43am. They initially told us that we would be given a room to rest in at 12:05am. Also currently still waiting! Nice employees though!