Ward Memorial Hospital
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feedback about Ward Memorial Hospital
As a former employee of this hospital, I am pleading with the public to go elsewhere for your emergency care. If you or a loved one have a severe injury, go to Odessa/Midland. This hospital's ER can't handle high volume or serious injuries, and even if you arrive there, they will just send you on to Odessa anyway. The clinic across the street from the hospital is very good if you need treatment for a cold, flu, virus, sore throat, or other minor things.
Unless you are dying, go to Odessa. My son had to get staples in his head due to an accident. They did x-rays and a cat scan. The bill came back as $10,000! That is as much as my emergency c-section up North, and a three day hospital stay.
One nurse should not be one. She left such a mess and acted like she didn't know what she was doing. I had to clean up after her. Having worked in healthcare, I know what proper procedures are.
The doctor was friendly and knowledgeable.
I would have preferred not to even give this place one star. The staff is very rude. Wont even acknowledge you at all.. sat here trying to talk to the lady in the front and she just ignored us. And they are very snappy towards you about everything. Not very good service for a hospital.
I had lab work done and went here for the first time. Nice little hospital, very clean and the modern upgrades are impressive. Rachel at the front desk check-in, is a jewel. Very friendly, efficient and almost no wait time in the lobby. The lab was clean and the tech got my blood on the first try. The only thing is the price. Over $1300 for 6 lab tests. I was supposed to get an MRI done as well, but the wanted $2800 for it when West Texas Imaging in Odessa did the EXACT same MRI for $695.00. They will work with you and offer discounts for cash and payment in full if you can manage. The price of healthcare out here is negotiable.
PLEASE TAKE A MINUTE TO READ THIS
REVIEW SPECIALLY IF YOUR A WARD HOSPITAL BOARD MEMEMBER THIS HAPPEND JULY 10,2018 AT AROUND 9:00 PM WARD MEMORIAL HOSPITAL IS THE WORSE HOSPITAL l've ever been and l mean ever been in my whole life l'm 56 years old that's tell you something. My husband and I were in a car accident we're originally from El Paso Texas but work in Odessa Texas we experienced a horrible car wreck 3 exites before Monahan's Texas l want to thank EMS and State Troopers they arrived with in 3mins of the accident very helpful. we we're transported Monahan's or Ward Memorial Hospital l have to say they did treat us by by taking x-ray and the whole works the routine process after x-rays seen by the doctor praise the Lord no bones broke . My husband was pretty beat up had a pretty big cut in his head and a huge cut and seat belt burn on his legs and arms. I was the driver and as pretty beat up as well When doctor received the results they told us no bones broke they gave l me a pain killer cause l couldn't even walk my right leg, my head, my arms,my back, my neck you name l was hurting. Come to hear that we were being released to go home at 12 midnight we don't have family in in Odessa all family is El Paso didn't know what to do. We asked the Nurse for a taxi or Uber she replied there's no taxi or uber in this community l asked if maybe EMS could transport us to a hospital in Odessa her reply was we don't do special transportation l ask so what do you expect us to do l asked get us a hotel room her reply was well l will are you willing to pay $300.00 to $400.00 dollars a night no comparison at all. What really pist me off is when I saw my husband with just the medical grown they put on you and was shivering he was very colc his feet were freezing l as the nurse if they could please give him some socks l believe when we arrive at the hospital they removed his socks and threw them in the trash can cause they were full of dirt and grass l believe they got dirty when EMS stood him up to get him out of the vehicle he had no shoes on. Well believe it or not THE DOCTOR went to the trash can and pulled out the dirty socks full of dirt and grass debry and put them on him. I couldn't believes my eyes. They just threw us out all beat up we asked for a cane to walk or a wheelchair they said they couldn't provide one. So helpless and desperate l call my husband's co-workers in the middle of the night for help. Thank the Lord for friends and colleagues. So if you EVER and pray to God that you never ever have a accident in or near Monahan's ask EMS to transport you to Odessa or anywhere else that's not WARD MEMORIAL HOSPITAL THE WORSE EXPERIENCE AND HOSPITAL I HAVE EVER EXPIENCED AND BEEN IN MY LIFE. I SURE HOPE IF THEY HAVE A BOARD OF TRUSTEES THET READ THIS CAUSE SOMEONE HAS TO LOOK INTO THIS. l've been reading thier reviews and l seems that we haven't been the only ones that have experienced disrespect.