Great service and professional staff. Appointments are always on time. The doctors are very helpful and very knowledgeable providing you with excellent health care and advice. Everyone is always smiling and in a very positive mood. You can always count on going to the doctor a pleasant experience.
Not happy with this hospital. My son was born there because of an emergency c section however their extremely unprofessional. My daughter was born at Boca Regional and they were extremely professional. The hospital is trying to charge us for Nursery fees when we did not even receive the service. Please stay away Boca West. Go to Boca Regional to have your children. Were just sorry that our son was born there.
My nurses Brittany & subastin were great now the ER doc was horrible. Many times I called for her and they would say she was busy. I came in for a seizure and I waited 3 hrs after all my tests and cat scan results came in just to know if she was going to keep me or not because she was not looking at my chart one of the nurses told me. And when finally a nurse told her that I wanted her I could hear her complain about me asking for her through so many people but yet that was happening because she didn't come back to my room since she introduced herself to me. Now you would think it's because the place was packed but no only 4 beds in use plus mine.
Rh Dolce Vita
The billing department from the hospital is awful. Trying for over a year to reconsile and have a resolution
is regards a bill for only 45 minutes service, that cost over $10k. Spoke with Ashley and she is rude and super unprofesional. She works as the supervisor from the customer service under the billing department company for this hospital. Her management skills are horrible.
What in the world is all this noise during the night coming from the hospital??? Whatever it is can it be done during daytime?? Neighborhood can't sleep for crying out loud!!!!!