West Hills Hospital &Amp; Medical Center
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feedback about West Hills Hospital &Amp; Medical Center
What bunch of incompetents. We call up and they tell us don't come in till you are really sick and Joneing, that way we can help you the most. (lie) So we come in at midnight and are not seen till 2:30 am. He is taken in and accepted. 5:00 pm and he is really hurting now and they cannot get a hold of the doctor (trying for an hour). He is really in a bad way now and they cannot give him anything. He leave because he is really in pain and has something at home. Losers!
worst experience with billing department.
They ask the payment upfront and tell you that your will get 20% discount and will not submit the claim to insurance soon and later point of time they refund the amount without giving a discount .
I came in around noon today, (Thursday) and I was received right away, literally. I came in with a severe pain on my lower abdominal area, and got my testing done within the hour. Waiting for results took the longest, but they offer free WiFi and cable tv by each bed. I must say that my doctor was a super friendly and hilarious woman. My nurses were all personable and enjoyed my 4 year old’s presence as well. I found out it was a UTI gone bad- but did not feel an energy of being judged whatsoever. I am happy about my visit and consider this hospital the best one yet!
I had such an amazing experience giving birth to my son here. ALL of the nurses and my doctor, Dr. Khodai are all fantastic and make you feel so much more comfortable with the process. I highly recommend delivering here.
I hear horrible stories about ER experiences, but I’ve never had one at the West Hills Hospital. Though the wait was a bit longer than usual this time it wasn’t their fault. There were a lot of people there so it can’t be helped.
I found the nurses and doctors to be kind, caring and concerned. No complaints here. Probably not the norm but I appreciate and understand the medical field...it’s not easy, especially in an ER full of sick, crying children.
Keep up the good work, and thank you!!
I just wanted to update my review. I was there yesterday and again I got wonderful service and care. It was really busy but I was actually in and out in 1 hr. The administrative people, nurses and doctor were so attentive and made what could have been a bad experience very good. Thank you again!!😀