West Hills Hospital &Amp; Medical Center

Address

7300 MEDICAL CENTER DR, WEST HILLS, CA 91307 USA

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Phone

(818) 676-4100
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7300 MEDICAL CENTER DR, WEST HILLS, CA 91307 USA

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Consumer feedback about West Hills Hospital &Amp; Medical Center

John Witt
John Witt

4 out of 5 stars

posted 3 weeks ago

I was very happy with everything except the FOOD. The food actually mad me throw up two times.
The nurses were great.
If I had to go to a hospital again, I would go here except have my wife bring my food.

Elliott James
Elliott James

1 out of 5 stars

posted 1 month ago

This hospital deserves zero stars. In fact it shouldn't be called a hospital at all. Believe the reviews that call it a "butcher house" or a revolving door to get a paycheck. They are absolutely correct.

They've put a lot of money into false advertising their ER wait times. Sure as their billboards claim you will be "seen" quickly- that just means a nurse will take your vitals and do triage on you in the waiting area in front of everyone. After that expect to wait 6 to 12 hours while being ignored by the ER staff.

They seem to only employ doctors who can't take the time to listen or diagnose you. I've never met so many doctors with horrific bedside manners and such a lack of knowledge! Doctor Nasim is one of the very worst, he should have his license taken away. He's incredibly rude and will misdiagnose you and then hang up on you to avoid having to answer questions or actually do his job.

I've been to a lot of hospitals in my day, and my family has had many experiences at West Hills due to it being close to home and I can say with authority based on multiple visits with multiple patients in my family that this is the worst hospital I've ever seen. And on top of that the highest prices I've ever seen!

The stock response of "we're sorry for your bad experience contact us so we can give you another stock response and not actually care or change anything" is just a ploy to make it seem like they care. They don't!!! Avoid this hospital at all costs, if anything you'll leave worse off than when you came in.

Terry Kelly
Terry Kelly

3 out of 5 stars

posted 3 days ago

They shipped me to Glendale due to insurance reasons. The ambulance for that trip was 2.5 hours late. I had to ask 3 x for pain meds before I left. Other than that, the care was good.

Art OK
Art OK

1 out of 5 stars

posted 1 week ago

Wasted an hour of my life and $500 dollars. Got misdiagnosed by the doctor who examined me. The medication they prescribed me made my pain significantly worse, promoting me to visit another extended services doctor before eventually visiting with a specialist. The specialist told me to immediately stop the other medication because its application was making my condition much worse. I paid $200 for my ER co-pay and they billed me an additional $300 for the remaining balance. They charged my insurance company close to $1800 dollars for an hour of nothing and poor diagnosis. I disputed this with the hospital and they only reduced by remaining balance by $45 bucks. I'm disgusted by their customer relations and will never visit this facility again.

Karina Alfaro
Karina Alfaro

5 out of 5 stars

posted 3 weeks ago

Just left here, we are on a family vacation and out of towners. My daughter got ahold of my husbands coffee and had quite the burn.The first ER we attended for our daughter suggested we come here for a follow up. We arrived and she was quickly seen. No more than a couple of minutes. The male nurse that attended the dressing for my daughters burn was beyond excellent. He cut out her supplies needed to treat her wounds for the next couple of days. Very pleased with the visit.

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