West Hills Hospital &Amp; Medical Center
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feedback about West Hills Hospital &Amp; Medical Center
This hospital is worse hospital ever in the California. They just charge people with crazy bills. They think on their business than patient care. Strongly I can say other door of hospital will open to the mortuary. They want your money, that's it!!!
This was my preferred hospital until they started doing patient vitals in waiting area. This is very unprofessional and it has become a daily thing for the E.R.. it's an invasion of privacy and very uncomfortable.
I observed patient's as they had vitals done and noticed how disappointed and comfortable they were to have they're information exposed to everyone in waiting area.
What bunch of incompetents. We call up and they tell us don't come in till you are really sick and Joneing, that way we can help you the most. (lie) So we come in at midnight and are not seen till 2:30 am. He is taken in and accepted. 5:00 pm and he is really hurting now and they cannot get a hold of the doctor (trying for an hour). He is really in a bad way now and they cannot give him anything. He leave because he is really in pain and has something at home. Losers!
worst experience with billing department.
They ask the payment upfront and tell you that your will get 20% discount and will not submit the claim to insurance soon and later point of time they refund the amount without giving a discount .
I came in around noon today, (Thursday) and I was received right away, literally. I came in with a severe pain on my lower abdominal area, and got my testing done within the hour. Waiting for results took the longest, but they offer free WiFi and cable tv by each bed. I must say that my doctor was a super friendly and hilarious woman. My nurses were all personable and enjoyed my 4 year old’s presence as well. I found out it was a UTI gone bad- but did not feel an energy of being judged whatsoever. I am happy about my visit and consider this hospital the best one yet!