Wheaton Franciscan Healthcare Franklin
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feedback about Wheaton Franciscan Healthcare Franklin
While the care I received from urgent care was really fine I did have an upsetting experience while I was going to get chest X-rays. The tecs were fine. My daughter and I made a complaint the next day and I immediately received phone calls discussing my concern. Thank you Ashley and Dee Dee for contacting me so quickly. I am trusting that something will change so I can continue to use your facility with peace of mind. Otherwise the care I received was absolutely fine!
I will never step foot in this hospital again and would never recommend it. I went to elmbrook cause my back is ready to give out and cant handle the pain anymore. After being there for 5 hours waiting for a mri i got transferred by ambulance to Franklin cause the mri machine broke. From the time i walked in i felt like a burden to the nurses. After the mri was done i was in do much and asked for meds witch took forever. But the one nurse came in said their was no change and to find a ride home. They made me feel like the only reason i was there was to get pain meds witch i had my own. I hope no one ever has to feel the way they made me feel. Very disappointed
This place use to be very good 18 years ago.
Then my doctor retired my first replacement doctor was BAD.
I request a different doctor and he was good not as good as my old one but good.
After he retired a replacement was BAD ... really really BAD.
* That's it * ....
I go to Aurora and get much much better treatment.
Not happy with the ER service. I came in with severe back pain at night and nerve pain going down my right leg into my foot. They just sent me home and told me to see my regular doctor. They did not take any x-rays or give me anything for the pain. I couldn't even sit it hurt so bad. It was a pointless visit. Later I found out, when I seen a specialist, that I had a slipped disc in my back. I do not recommend this hospital.
The ED staff was very helpful and kind. They did their best to get me comfortable. Great experience. Very clean ED.