Whittier Hospital Medical Center
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Address

9080 COLIMA RD, WHITTIER, CA 90605 USA

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Phone

(562) 945-3561

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Consumer feedback about Whittier Hospital Medical Center

Alek Tan
Alek Tan

5 out of 5 stars

posted 1 month ago

Friendly staff and friendly nurse. Props to nurse Alison. Security at the front checks you in and gives you a wrist band. FREE PARKING WITH VALIDATION. Came here for my grandma she had surgery. They made sure my grandma was comfortable and well hydrated. My grandpa stayed with her during the night so the nurse was VERY accommodating to bring a rollout bed for him to sleep next to her. My grandma didn't eat for a long time due to surgery so nurse helped bring a dinner menu for her (with diabetic jello dessert) which she said very VERY TASTY. As a restaurant reviewer, I am going to post a picture of their food :) I feel hospital food can be underrated but I feel that this hospital was very helpful and attentive to my grandma's needs. Thank you.

Jennifer Gonzales
Jennifer Gonzales

1 out of 5 stars

posted 6 days ago

I have never been so disappointed and neglected by so called nurses in my life .you will come here to die not by the I'll ness you have but by the unprofessional and neglect the nurses give to you for example the nurse Justina is a horrible nurse I was monitoring her time when she got her shift with me I was in for some illness and fever I asked her kindly if I can have one more pillow the one I had was flat and hurting my neck she replied rudely and said "I need to go check in the back somewhere"ok can i please get a ice pack she said yeah..ok took it that she was coming back in a few minutes took her almost an hour to bring me the ice pack and remember I have a fever and she didn't bring a pillow..she came in at 6pm to see me and I asked for these thing got the ice pack i called her for the pillow and she said she still hasn't check she'll check when she gets the time she was rude and flapping her mouth ...she didn't come back to the room till 11:25 pm I could have had some type of fever stroke or my illness could have taken the best of me she didn't take my blood pressure i had to tell her to take my blood pressure and temperature then my IV was dripping with blood from my arm and the nurse yun wanted to leave it in till I left I told her she needed to chance it i was dripping blood all over the room,bathroom bed and gown I believe that osha regulations she left it on for 2 days with other patients in the room and quest when she changed it she missed and didn't put my IV then ms Regina Nurse was so rude she tried talking back with a attitude these are not nurses this hospital need structure and discipline on those nurses shame on u Whittier hospital for doing this to patient that need your care your staff is so rude and childish I don't think they picked the right job and they come to see their patient every 5 to 6 hours ..horrible!!!The only one I have a great experience was with Ryan he was such a professional so nice and carring and so was angelica the rn

Art O
Art O

5 out of 5 stars

posted 2 weeks ago

Update to my below review:

I wanted to give an update to my previous review. I was contacted by BJ Fukuji who I believe is the head of client relations and wow is all I can say. She went above and beyond to help me and my situation. She contacted numerous people including the CEO of the doctors association that provided the service for me. Not only did she provide an excellent resolution for me but she helped me every step of they way. She provided guidance and followed up afterwards making sure I was good to go. I could not have asked for better service. I would definitely recommend them based on Ms Fukuji service alone.

Previous Review:

Please beware whittier hospital emergency room does not employ any of the doctors. So regardless of your insurance and/or the the hospital being in your network you will get a large bill from the Doctor who helped you. For example, In my case I confirmed with my insurance and with the hospital that they were covered by my insurance and in my network. Unfortunately what they don't tell you is that they don't employ the doctors so they are not covered. My insurance paid for the hospital and all the additional services but would not cover the Doctor. Now, I have to pay the Doctor over a thousand dollars for my visit where he saw me for maybe 10 minutes. I also called the doctor office and they do not negotiate at all. So unfortunately even If take all the proper precautions It makes no difference. Stay away unless you have no choice.

Mons Fonseca
Mons Fonseca

1 out of 5 stars

posted 1 month ago

If I could put a 0 I would! This hospital put me through a run around! They didn't care my daughter was breached at all now they try to charge me with 2000 dollars and it went up to 4000 dollars because they were to lazy to look up my medical information! DO NOT GO HERE! They will do their best to rip you off

Ignacio Cuevas
Ignacio Cuevas

1 out of 5 stars

posted 3 months ago

Whittier hospital emergency services are outstanding!! Too bad the rest of hospital isn't. My wife was admitted and we were given a semi private room. No problem there. The issue is we didn't see a doctor until the 3rd day! How could a doctor or doctors be making recommendations without seeing and examining the patient???? When my wife did get released a physicians assistant came in to basically yell at her. I don't know his first name but his last name is marcelino. His bedside manner is that of a bully! She heard him yelling at the patient in another room just before he came in to see her. No wonder this guy is only a p a and not a doctor. I welcome you sir to speak to me like you did my wife. Being the bully you are I highly doubt you'll be contacting me. I'd prefer to be contacted in person. If I could give no stars I would but this system will won't post this or any other review without marking a star