Wilkes Regional Medical Center
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feedback about Wilkes Regional Medical Center
If no stars were possible that would be my rating. I can see why this is considered a “boo boo” hospital. Every time I have been to this emergency room I have only been seen by a PA. Today was the last time I will be going. Colleen Hill Patton, PA-C has the worst bed side manner I have ever seen, and I honestly can’t believe a hospital would keep her on staff. The nurse was far more helpful and understanding. Was a total waste of time and would have been better off driving to Winston-Salem or Charlotte. I genuinely recommend going somewhere else.
Zero stars for customer service in the billing department. I was sent to collections because they were mailing statements to the incorrect address after verifying my address of four years several times with them. This destroyed my immaculate credit score because they lack attention to detail. I am extremely disappointed in this organization. I am 26 years old and can stand up for myself what about the elderly patients that cannot defend themselves against your carelessness and lack of consideration. Each time I have called the customer service was less than satisfactory I hope they improve and realize when your in healthcare you should CARE about people.
I was seen immediately after signing at the desk! Staff in the emergency room and upstairs were amazing and friendly!
As was the ENT, Dr. Wilson.
If I could give it a zero I would. This place sucks. No matter what day it is we have to wait hours to go into the back and even more hours when we get back there. Today we went in at 11 o'clock at night because my daughter has lots of bumps and red marks on her body we don't know what it is. It's now 5 in the morning and we still have not been back and my daughter is getting worse. This place is ridiculous worst hospital I've ever been to. They keep saying they are getting a room cleared for us and a hour later we go back up and they say the same crap. This is the WORST hospital! Now I know why we only go to Winston Salem for everything!
This place is straight-up joke this place is barely even qualified to slap a Band-Aid on I know a guy that had a heart attack the other week and these Quacks said he was fine nothing was wrong with him but lo and behold he had to be put in the ICU in Winston after they finally ran some more tests there was also a guy name Danny that had a heart attack they told him he had the flu sent him home he died that night in his girlfriend's arms