Request Your Medical Records from Abrazo Arrowhead Campus
Complete guide to ordering your medical records from Abrazo Arrowhead Campus in Glendale, AZ. Learn about your HIPAA rights, fees, expected turnaround times, and how to submit your request.
How do I order medical records from Abrazo Arrowhead Campus?
To order medical records from Abrazo Arrowhead Campus in Glendale, AZ, submit a signed authorization to the health information management department. The federal HIPAA Privacy Rule generally requires covered entities to act within 30 calendar days, with one limited extension; state law may be faster. Available submission methods must be confirmed with the provider. MedicalRecords.com can coordinate an authorized request, but provider timing is not guaranteed.
Your HIPAA Rights at Abrazo Arrowhead Campus
Under the HIPAA Privacy Rule (45 CFR §164.524), you have the legal right to access your medical records from Abrazo Arrowhead Campus. Key protections include:
- 30-day response requirement — Abrazo Arrowhead Campus must respond to your request within 30 calendar days (one 30-day extension is permitted with written notice).
- Right to designated record set — You can request medical records, billing records, insurance records, and other information used to make decisions about your care.
- Electronic copies — If your records are maintained electronically, you may request an electronic copy in the format of your choice (if readily producible).
- Reasonable fees only — Providers may only charge reasonable, cost-based fees for copying. Many states cap these fees below federal limits.
- Right to file a complaint — If Abrazo Arrowhead Campus fails to comply, you may file a complaint with the HHS Office for Civil Rights (OCR).
Source: U.S. Department of Health & Human Services, 45 CFR §164.524 — Access of individuals to protected health information. Last reviewed January 2026.
Health Information Management (HIM) at Abrazo Arrowhead Campus
Contact information for the Health Information Management (HIM) department at Abrazo Arrowhead Campus is not currently available. Please call the hospital's main line at (623) 561-1000 and ask to be transferred to the Medical Records or Health Information Management department.
Expected Turnaround
30 business days
Copying Fees
Reasonable, cost-based fees per HIPAA
Arizona Medical Records Fees & Regulations
Filing Deadline
You have 180 days to file a billing complaint in Arizona.
Patient Advocate
Arizona Department of Insurance and Financial Institutions — File a complaint
No Surprises Act Compliance
Arizona has enacted complementary state protections (ARS 20-3102) that work alongside the federal No Surprises Act. The state enforces compliance for state-regulated plans through the Department of Insurance and Financial Institutions. Federal IDR process applies for payment disputes.
How to Request Medical Records from Abrazo Arrowhead Campus
- 1
Gather your identification
Prepare a valid government-issued photo ID and any details about your visits to Abrazo Arrowhead Campus (dates of service, department, treating physician).
- 2
Complete a HIPAA authorization form
Download or request a HIPAA-compliant medical records release form from Abrazo Arrowhead Campus. Fill in your personal details, specify the records you need, and sign the form.
- 3
Submit your request
Submit your signed authorization to Abrazo Arrowhead Campus's Health Information Management (HIM) department by mail, fax, or in person. Keep a copy for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Arizona may set additional fee caps.
- 5
Receive your records
Abrazo Arrowhead Campus typically fulfills requests within 30 business days. HIPAA requires a response within 30 calendar days.
Ready to Request Your Records?
Skip the paperwork. Start your medical records request from Abrazo Arrowhead Campus online. We prepare the authorized request and follow up; the provider controls availability and release timing.
Order Records from Abrazo Arrowhead Campus