How to Get Your Medical Records from Crestwood Medical Center
Use this guide to plan a medical records request from Crestwood Medical Center in Huntsville, AL. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from Crestwood Medical Center?
To get your medical records from Crestwood Medical Center in Huntsville, AL, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for Crestwood Medical Center
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Release of Information
- Phone
- (256) 429-5588
- Fax
- 256-429-4617
- Mailing address
- Release of Information Crestwood Medical Center One Hospital Dr. SW Huntsville, AL 35801
The hospital records page, dated October 8, 2026, publishes phone 256-429-5588, fax 256-429-4617, mail instructions and the linked patient request form. The operator phone directory separately lists Medical Records at 256-429-5580; confirm the right contact for your request. The form is marked revised November 2023. The listed fax is a published contact; patient fax submission was not explicitly established, so it is not included among reviewed submission channels. Calls, delivery and online requests were not tested. Portal features, fees, turnaround and operating availability were not reviewed.
Operator records instructions · Vendor Reported · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Listed Request Forms
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Alabama may impose additional per-page fee caps.
State law for this request: Alabama
- Response deadline
- 30 days (HIPAA)Alabama sets no state deadline, so HIPAA applies: the provider must act within 30 days, with one 30-day extension if it tells you in writing. (Ala. Admin. Code r. 540-X-9-.10, 45 CFR § 164.524)
- Copy fees
- $1.00/pageAlabama's statute caps copy charges at $1.00 per page for the first 25 pages and $0.50 per page after that, plus a $5 search fee, actual mailing cost, and actual cost for X-rays and special records; payment may be required before delivery. For a patient's own HIPAA access request, HIPAA limits the charge to a reasonable cost-based fee (labor, supplies, postage), and the Board rule says charges may not exceed what state and federal law allow. (Ala. Code § 12-21-6.1, Ala. Admin. Code r. 540-X-9-.10, 45 CFR § 164.524)
State rule checked against official sources on . Information only, not legal advice.
Access Records Through the Patient Portal
Our directory lists a portal destination for Crestwood Medical Center (Patient Portal). Confirm available records and request options with the provider before relying on it.
Visit Patient PortalStep-by-Step: Get Your Records from Crestwood Medical Center
- 1
Verify your identity
Ask Crestwood Medical Center which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for Crestwood Medical Center: Patient Request for Health Information. Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for Crestwood Medical Center: phone, mail, online, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Alabama may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with Crestwood Medical Center when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
Let Us Get Your Records — $50
Skip the paperwork and phone calls. MedicalRecords.com handles the authorized request and provider follow-up on your behalf. Provider availability, completeness, fees, and release timing vary.
Order Records from Crestwood Medical CenterRelated Resources
Crestwood Medical Center Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from Crestwood Medical Center with our secure online form.
Alabama Health Data Guide
Data breaches, patient rights, and healthcare regulations in Alabama.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.