Erie County Medical Center
462 Grider St, Buffalo, NY 14215, USA, Buffalo, NY 14215
Phone: (716) 898-3000
How do I request medical records from Erie County Medical Center?
To request medical records from Erie County Medical Center in Buffalo, NY, contact the health information management department at (716) 898-3936. Under HIPAA, Erie County Medical Center must respond within 30 days. You can also access records through the patient portal. Typical turnaround time is 30 business days. MedicalRecords.com can handle the request process on your behalf.
This guide contains everything you need to request your medical records from Erie County Medical Center in Buffalo, NY. This voluntary non-profit - other facility and provides emergency services. Below you'll find direct contact information for the Medical Records department, patient portal access, and step-by-step guidance to help you obtain your health records quickly and efficiently. For state-specific rules, see the NY medical records guide.
Erie County Medical Center is a healthcare facility. Guide to requesting medical records from Erie County Medical Center in Buffalo, NY. Find contact info, patient portal access, EMR system details, and step-by-step guidance.
CMS Quality Rating
Patient Portal
Emergency Services
Ownership Type
Records Turnaround
Typical processing time
🌐 Access Your Records Online
MyChart
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Access your records at:
https://mychart.ochin.org/cbwchc/Portal Features:
Hospital Information
- Hospital Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Other
- CMS Quality Rating
- 2/5★★☆☆☆
- County
- erie
- CMS Certification #
- 330219
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We handle the entire request process for you
- Direct facility contact
- HIPAA standards
- 14-day average
Quality & Safety Metrics
CMS Hospital Compare
Source: Medicare Hospital Compare (CMS)
Patient Experience (HCAHPS)
How patients rate their experience at Erie County Medical Center
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). Scores use the 1–5 star scale reported by CMS. Source: CMS Hospital Compare.
Medical Records
Contact Information
- Phone
- (716) 898-3936
Turnaround Time
30 business days
Frequently Asked Questions: Erie County Medical Center
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Records Laws & Rights
Location
462 Grider St, Buffalo, NY 14215, USABuffalo, NY 14215
Medical Records Guides
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Quality Score Context
How this hospital compares to national benchmarks
Source: CMS Hospital Compare & HCAHPS Survey | Percentiles based on national hospital data
No reported data breaches
Source: HHS Breach Portal
Recent HIPAA & Patient Rights Updates
Federal healthcare regulation updates from eCFR
Continued enforcement of the HIPAA Right of Access initiative. OCR has settled over 50 cases related to patients' right to access their health records.
What this means for you: Hospitals and providers face increased penalties for failing to provide records within 30 days. Patients should cite this section when requesting records.
Requirements for covered entities to notify the Secretary of HHS about breaches affecting 500 or more individuals within 60 days.
What this means for you: Healthcare organizations must maintain breach notification compliance. Affected patients can check the HHS breach portal for incidents involving their providers.
Patients have the right to request amendments to their medical records. Covered entities must act on amendment requests within 60 days.
What this means for you: If you find errors in your medical records, you can formally request corrections. Providers must respond within 60 days and explain any denials in writing.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026