HCA HOUSTON HEALTHCARE SOUTHEAST
4000 SPENCER HWY, PASADENA, TX 77504, PASADENA, TX 77504
Phone: (713) 359-1000
How do I request medical records from HCA HOUSTON HEALTHCARE SOUTHEAST?
To request medical records from HCA HOUSTON HEALTHCARE SOUTHEAST in PASADENA, TX, contact the health information management department. Under HIPAA, HCA HOUSTON HEALTHCARE SOUTHEAST must respond within 30 days. You can also access records through the patient portal. MedicalRecords.com can handle the request process on your behalf.
This guide contains everything you need to request your medical records from HCA HOUSTON HEALTHCARE SOUTHEAST in PASADENA, TX.. Below you'll find direct contact information for the Medical Records department, patient portal access, and step-by-step guidance to help you obtain your health records quickly and efficiently. For state-specific rules, see the TX medical records guide.
HCA HOUSTON HEALTHCARE SOUTHEAST is a healthcare facility. Guide to requesting medical records from HCA HOUSTON HEALTHCARE SOUTHEAST in PASADENA, TX. Find contact info, patient portal access, EMR system details, and step-by-step guidance.
Patient Portal
🌐 Access Your Records Online
MyChart
UnverifiedPowered by Epic MyChart
Access your records at:
https://mychart.mountainstarhealth.com/MyChart/Portal Features:
Hospital Information
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- Direct facility contact
- HIPAA standards
- 14-day average
Quality & Safety Metrics
CMS Hospital Compare
Source: Medicare Hospital Compare (CMS)
Patient Experience (HCAHPS)
How patients rate their experience at HCA HOUSTON HEALTHCARE SOUTHEAST
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). Scores use the 1–5 star scale reported by CMS. Source: CMS Hospital Compare.
Medical Records
Contact Information
Frequently Asked Questions: HCA HOUSTON HEALTHCARE SOUTHEAST
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Records Laws & Rights
Location
4000 SPENCER HWY, PASADENA, TX 77504PASADENA, TX 77504
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Quality Score Context
How this hospital compares to national benchmarks
Source: CMS Hospital Compare & HCAHPS Survey | Percentiles based on national hospital data
No reported data breaches
Source: HHS Breach Portal
Recent HIPAA & Patient Rights Updates
Federal healthcare regulation updates from eCFR
Continued enforcement of the HIPAA Right of Access initiative. OCR has settled over 50 cases related to patients' right to access their health records.
What this means for you: Hospitals and providers face increased penalties for failing to provide records within 30 days. Patients should cite this section when requesting records.
Requirements for covered entities to notify the Secretary of HHS about breaches affecting 500 or more individuals within 60 days.
What this means for you: Healthcare organizations must maintain breach notification compliance. Affected patients can check the HHS breach portal for incidents involving their providers.
Patients have the right to request amendments to their medical records. Covered entities must act on amendment requests within 60 days.
What this means for you: If you find errors in your medical records, you can formally request corrections. Providers must respond within 60 days and explain any denials in writing.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026