How to Get Your Medical Records from Medical City Dallas Hospital
Use this guide to plan a medical records request from Medical City Dallas Hospital in Dallas, TX. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from Medical City Dallas Hospital?
To get your medical records from Medical City Dallas Hospital in Dallas, TX, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for Medical City Dallas Hospital
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Health Information Management / Release of Information
- Phone
- (844) 481-0278
- Fax
- (844) 481-0298
- Mailing address
- PO Box 290789, Nashville, TN 37229-0789
Medical City Dallas publishes these patient-request contacts and the Nashville mailing address. Its urgent physician-request fax and non-patient mailing address are different. Follow the patient instructions for your request; radiology images require contacting Radiology separately. Calls and records submissions were not tested.
Operator records instructions · Vendor Reported · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Listed Request Forms
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Texas may impose additional per-page fee caps.
State law for this request: Texas
- Response deadline
- 15 business daysA Texas physician must provide your records within 15 business days of your written request; a hospital must do so within 15 days after it receives your request and any allowed fee. (22 Tex. Admin. Code § 163.3, Texas Medical Board — Patient Information and Medical Records, Tex. Health & Safety Code § 241.154)
- Copy fees
- $0.50/pagePhysicians may charge at most $25 for the first 20 paper pages and $0.50 per page after that, or $25/$50 for electronic copies, plus postage; affidavits up to $15 and narratives up to $20. Hospital fees are capped in statute (e.g., $30 base for paper, $75 for electronic) and adjusted each year by the consumer price index, so current hospital dollar amounts are higher than the statutory base figures. (22 Tex. Admin. Code § 163.3, Texas Medical Board — Patient Information and Medical Records, Tex. Health & Safety Code § 241.154, Tex. Health & Safety Code § 241.154)
State rule checked against official sources on . Information only, not legal advice.
Online records guidance
Medical City Healthcare publishes patient portal guidance for Medical City Dallas Hospital. Follow the provider’s instructions to confirm what records and electronic delivery options are available. Account access and download features were not tested; a complete copy may require a separate records request.
View records guidanceStep-by-Step: Get Your Records from Medical City Dallas Hospital
- 1
Verify your identity
Ask Medical City Dallas Hospital which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for Medical City Dallas Hospital: Medical records request instructions. Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for Medical City Dallas Hospital: mail, fax, email, online. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Texas may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with Medical City Dallas Hospital when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
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Order Records from Medical City Dallas HospitalRelated Resources
Medical City Dallas Hospital Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from Medical City Dallas Hospital with our secure online form.
Texas Health Data Guide
Data breaches, patient rights, and healthcare regulations in Texas.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.