Request Your Medical Records from VA Puget Sound Healthcare System
Complete guide to ordering your medical records from VA Puget Sound Healthcare System in Seattle, WA. Learn about your HIPAA rights, fees, expected turnaround times, and how to submit your request.
How do I order medical records from VA Puget Sound Healthcare System?
To order medical records from VA Puget Sound Healthcare System in Seattle, WA, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. The federal HIPAA Privacy Rule generally requires covered entities to act within 30 calendar days, with one limited extension; state law may be faster. Available submission methods must be confirmed with the provider. MedicalRecords.com can coordinate an authorized request, but provider timing is not guaranteed.
Your HIPAA Rights at VA Puget Sound Healthcare System
Under the HIPAA Privacy Rule (45 CFR §164.524), you have the legal right to access your medical records from VA Puget Sound Healthcare System. Key protections include:
- 30-day response requirement — VA Puget Sound Healthcare System must respond to your request within 30 calendar days (one 30-day extension is permitted with written notice).
- Right to designated record set — You can request medical records, billing records, insurance records, and other information used to make decisions about your care.
- Electronic copies — If your records are maintained electronically, you may request an electronic copy in the format of your choice (if readily producible).
- Reasonable fees only — For an individual's own HIPAA access-copy request, charges must be reasonable and cost-based. Ask for an advance estimate; fees for third-party requests may follow different rules.
- Right to file a complaint — If VA Puget Sound Healthcare System fails to comply, you may file a complaint with the HHS Office for Civil Rights (OCR).
Sources: 45 CFR §164.524 and HHS right-of-access notice. Federal access guidance; provider-specific procedures are not verified by this summary.
Records contacts listed for VA Puget Sound Healthcare System
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Release of Information
- Phone
- (206) 764-2014
- Mailing address
- Release of Information, 007-ROI 1660 South Columbian Way Seattle, WA 98108-1507
- Listed request methods — confirm with the provider
- MailIn Person
The VA records-office page is dated 2025-12-02. This review covers the published patient-own-copy records routing for the named campus only. Calls, fax delivery, mail delivery, account access and operating availability were not tested. Missing fax or email means no patient-request destination was established from this reviewed page, not that the channel does not exist. Portal capabilities, CMS/CCN identity, quality, fees and turnaround were not reviewed. Seattle-specific206-764-2014 is used, not the American Lake office253-583-1507. Published ROI mailing ZIP+4 ends1507 while physical campus ZIP+4 ends1532; no catalog address change is proposed.
Operator records instructions · Official Data · Limited confidenceRecords contact review: .
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Online records guidance
U.S. Department of Veterans Affairs — records-office guidance publishes records-access guidance for VA Puget Sound Healthcare System at https://www.va.gov/puget-sound-health-care/medical-records-office/#get-your-records-online. This is public guidance, not a patient portal login. Follow the provider’s instructions for records-access options; account access and portal capabilities were not independently verified.
View records guidanceHow to Request Medical Records from VA Puget Sound Healthcare System
- 1
Gather your identification
Ask VA Puget Sound Healthcare System which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Ask VA Puget Sound Healthcare System how to submit a request for your own records and what identity verification is needed. The provider may require a written request; confirm its procedure before sending documents.
- 3
Submit your request
The directory lists these request methods for VA Puget Sound Healthcare System: mail, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Washington may set additional fee caps.
- 5
Receive your records
Confirm with VA Puget Sound Healthcare System when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
Ready to Request Your Records?
Skip the paperwork. Start your medical records request from VA Puget Sound Healthcare System online. We prepare the authorized request and follow up; the provider controls availability and release timing.
Order Records from VA Puget Sound Healthcare System