Request Your Medical Records from VA Puget Sound Healthcare System
Complete guide to ordering your medical records from VA Puget Sound Healthcare System in Seattle, WA. Learn about your HIPAA rights, fees, expected turnaround times, and how to submit your request.
How do I order medical records from VA Puget Sound Healthcare System?
To order medical records from VA Puget Sound Healthcare System in Seattle, WA, submit a signed authorization to the health information management department. The federal HIPAA Privacy Rule generally requires covered entities to act within 30 calendar days, with one limited extension; state law may be faster. Available submission methods must be confirmed with the provider. MedicalRecords.com can coordinate an authorized request, but provider timing is not guaranteed.
Your HIPAA Rights at VA Puget Sound Healthcare System
Under the HIPAA Privacy Rule (45 CFR §164.524), you have the legal right to access your medical records from VA Puget Sound Healthcare System. Key protections include:
- 30-day response requirement — VA Puget Sound Healthcare System must respond to your request within 30 calendar days (one 30-day extension is permitted with written notice).
- Right to designated record set — You can request medical records, billing records, insurance records, and other information used to make decisions about your care.
- Electronic copies — If your records are maintained electronically, you may request an electronic copy in the format of your choice (if readily producible).
- Reasonable fees only — Providers may only charge reasonable, cost-based fees for copying. Many states cap these fees below federal limits.
- Right to file a complaint — If VA Puget Sound Healthcare System fails to comply, you may file a complaint with the HHS Office for Civil Rights (OCR).
Source: U.S. Department of Health & Human Services, 45 CFR §164.524 — Access of individuals to protected health information. Last reviewed January 2026.
Health Information Management (HIM) at VA Puget Sound Healthcare System
Contact information for the Health Information Management (HIM) department at VA Puget Sound Healthcare System is not currently available. Please call the hospital's main line at (206) 764-2299 and ask to be transferred to the Medical Records or Health Information Management department.
Expected Turnaround
30 business days
Copying Fees
Reasonable, cost-based fees per HIPAA
Access Records Through the Patient Portal
VA Puget Sound Healthcare System offers an online patient portal (My HealtheVet) where you can view recent test results, visit summaries, and other health records without filing a formal request.
Visit Patient PortalWashington Medical Records Fees & Regulations
Filing Deadline
You have 180 days to file a billing complaint in Washington.
Patient Advocate
Washington Office of the Insurance Commissioner, Consumer Advocacy Program — File a complaint
No Surprises Act Compliance
Washington ESSB 5526 is a specified state law under the No Surprises Act. The Office of the Insurance Commissioner enforces compliance. The state arbitration process applies for state-regulated plans and is considered one of the strongest in the nation.
How to Request Medical Records from VA Puget Sound Healthcare System
- 1
Gather your identification
Prepare a valid government-issued photo ID and any details about your visits to VA Puget Sound Healthcare System (dates of service, department, treating physician).
- 2
Complete a HIPAA authorization form
Download or request a HIPAA-compliant medical records release form from VA Puget Sound Healthcare System. Fill in your personal details, specify the records you need, and sign the form.
- 3
Submit your request
Submit your signed authorization to VA Puget Sound Healthcare System's Health Information Management (HIM) department by mail, fax, or in person. Keep a copy for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Washington may set additional fee caps.
- 5
Receive your records
VA Puget Sound Healthcare System typically fulfills requests within 30 business days. HIPAA requires a response within 30 calendar days.
Ready to Request Your Records?
Skip the paperwork. Start your medical records request from VA Puget Sound Healthcare System online. We prepare the authorized request and follow up; the provider controls availability and release timing.
Order Records from VA Puget Sound Healthcare System