How to Get Your Medical Records from Jamaica Plain - VA Boston Healthcare System
Use this guide to plan a medical records request from Jamaica Plain - VA Boston Healthcare System in Jamaica Plain, MA. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from Jamaica Plain - VA Boston Healthcare System?
To get your medical records from Jamaica Plain - VA Boston Healthcare System in Jamaica Plain, MA, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for Jamaica Plain - VA Boston Healthcare System
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Release of Information
- Phone
- (617) 232-9500
- Fax
- 857-364-4495
- Hours
- Monday-Friday, 8:00 a.m. to 4:00 p.m.
- Mailing address
- VA Boston ATTN: HIMS Medical Records 940 Belmont Street Brockton, MA 02301-5596
The VA records page was last updated July 29, 2025. Records assistance is through the facility main number listed on the Jamaica Plain medical-records office card; it is not represented as a dedicated ROI line. The published mail destination is Brockton. This review covers published patient-copy routing only. Calls, delivery and operating availability were not tested. Portal capabilities, CMS data, quality, fees and turnaround are not reviewed.
Operator records instructions · Official Data · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Massachusetts may impose additional per-page fee caps.
State law for this request: Massachusetts
- Response deadline
- 30 days (HIPAA)Massachusetts has no general deadline shorter than HIPAA: HIPAA-covered providers have 30 days (one 30-day extension with written notice); state law separately requires records for Social Security or needs-based benefit claims within 30 days, and Board rules require physicians to respond 'in a timely manner.' (M.G.L. c. 111, § 70, M.G.L. c. 112, § 12CC, 243 CMR 2.07(13), Board of Registration in Medicine — Medical Records Obligations, 45 CFR 164.524)
- Copy fees
- $0.50/pageUnder c. 111 § 70 (applied to other providers by c. 112 § 12CC and 243 CMR 2.07(13)), the charge may not exceed a $15 base charge, $0.50 per page for the first 100 pages and $0.25 per page after that, plus postage; the amounts may be increased by the medical-care CPI. HIPAA-covered providers must also keep patient fees reasonable and cost-based. (M.G.L. c. 111, § 70, M.G.L. c. 112, § 12CC, 243 CMR 2.07(13), 45 CFR 164.524)
Massachusetts medical records laws
State rule checked against official sources on . Information only, not legal advice.
Online records guidance
U.S. Department of Veterans Affairs — records-office guidance publishes records-access guidance for Jamaica Plain - VA Boston Healthcare System at https://www.va.gov/boston-health-care/medical-records-office/#get-your-records-online. This is public guidance, not a patient portal login. Follow the provider’s instructions for records-access options; account access and portal capabilities were not independently verified.
View records guidanceStep-by-Step: Get Your Records from Jamaica Plain - VA Boston Healthcare System
- 1
Verify your identity
Ask Jamaica Plain - VA Boston Healthcare System which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for Jamaica Plain - VA Boston Healthcare System: Individuals’ Request for a Copy of Their Own Health Information (VA Form 10-5345a). Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for Jamaica Plain - VA Boston Healthcare System: mail, fax, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Massachusetts may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with Jamaica Plain - VA Boston Healthcare System when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
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Order Records from Jamaica Plain - VA Boston Healthcare SystemRelated Resources
Jamaica Plain - VA Boston Healthcare System Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from Jamaica Plain - VA Boston Healthcare System with our secure online form.
Massachusetts Health Data Guide
Data breaches, patient rights, and healthcare regulations in Massachusetts.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.