How to Get Your Medical Records from West Texas VA Healthcare System
Use this guide to plan a medical records request from West Texas VA Healthcare System in Big Spring, TX. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from West Texas VA Healthcare System?
To get your medical records from West Texas VA Healthcare System in Big Spring, TX, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for West Texas VA Healthcare System
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Health Information Management
- Phone
- 432-263-7361, ext. 5045
- Mailing address
- 300 Veterans Blvd Big Spring, TX 79720
The VA records page was last updated November 8, 2022. The Health Information Management phone includes extension 5045. The records source was last updated November 8, 2022; separate concrete office hours and a patient fax remain unknown. This review covers published patient-copy routing only. Calls, delivery and operating availability were not tested. Portal capabilities, CMS data, quality, fees and turnaround are not reviewed.
Operator records instructions · Official Data · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Texas may impose additional per-page fee caps.
State law for this request: Texas
- Response deadline
- 15 business daysA Texas physician must provide your records within 15 business days of your written request; a hospital must do so within 15 days after it receives your request and any allowed fee. (22 Tex. Admin. Code § 163.3, Texas Medical Board — Patient Information and Medical Records, Tex. Health & Safety Code § 241.154)
- Copy fees
- $0.50/pagePhysicians may charge at most $25 for the first 20 paper pages and $0.50 per page after that, or $25/$50 for electronic copies, plus postage; affidavits up to $15 and narratives up to $20. Hospital fees are capped in statute (e.g., $30 base for paper, $75 for electronic) and adjusted each year by the consumer price index, so current hospital dollar amounts are higher than the statutory base figures. (22 Tex. Admin. Code § 163.3, Texas Medical Board — Patient Information and Medical Records, Tex. Health & Safety Code § 241.154, Tex. Health & Safety Code § 241.154)
State rule checked against official sources on . Information only, not legal advice.
Online records guidance
U.S. Department of Veterans Affairs — records-office guidance publishes records-access guidance for West Texas VA Healthcare System at https://www.va.gov/west-texas-health-care/medical-records-office/#get-your-records-online. This is public guidance, not a patient portal login. Follow the provider’s instructions for records-access options; account access and portal capabilities were not independently verified.
View records guidanceStep-by-Step: Get Your Records from West Texas VA Healthcare System
- 1
Verify your identity
Ask West Texas VA Healthcare System which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for West Texas VA Healthcare System: Individuals’ Request for a Copy of Their Own Health Information (VA Form 10-5345a). Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for West Texas VA Healthcare System: mail, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Texas may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with West Texas VA Healthcare System when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
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Order Records from West Texas VA Healthcare SystemRelated Resources
West Texas VA Healthcare System Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from West Texas VA Healthcare System with our secure online form.
Texas Health Data Guide
Data breaches, patient rights, and healthcare regulations in Texas.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.