How to Get Your Medical Records from W.G. (Bill) Hefner Salisbury VA Medical Center
Use this guide to plan a medical records request from W.G. (Bill) Hefner Salisbury VA Medical Center in Salisbury, NC. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from W.G. (Bill) Hefner Salisbury VA Medical Center?
To get your medical records from W.G. (Bill) Hefner Salisbury VA Medical Center in Salisbury, NC, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for W.G. (Bill) Hefner Salisbury VA Medical Center
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Salisbury VA Release of Information Office
- Phone
- (704) 638-9000
- Mailing address
- 1601 Brenner Avenue Salisbury, NC 28144
The VA records page is dated October 18, 2023. It publishes this campus main number within the Salisbury Release of Information office card: records assistance via the facility main number, not a dedicated records line. Ask for Release of Information. That page and the January 15, 2026 VA contact page list different fax numbers, so no fax is recommended pending confirmation. No office hours were established. This is a records-routing review only. Calls, email, fax or mail delivery, account access and operating availability were not tested. Portal capabilities, CMS data, quality, turnaround and fees were not reviewed.
Operator records instructions · Official Data · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
North Carolina may impose additional per-page fee caps.
State law for this request: North Carolina
- Response deadline
- 30 days (HIPAA)North Carolina law sets no deadline for giving patients their records (the Medical Board asks for release 'in a timely manner'), so HIPAA applies: 30 days, with one 30-day extension if the provider explains the delay in writing. (NC Medical Board Position Statement 3.2.1 (Compendium, July 2026), 45 CFR 164.524)
- Copy fees
- $0.75/pageG.S. 90-411 caps copy fees at 75 cents per page for the first 25 pages, 50 cents per page for pages 26–100 and 25 cents per page after that, with a minimum fee of up to $10 that includes copying. For a patient's own access request, federal HIPAA also limits fees to reasonable cost-based charges and does not allow search or retrieval fees. (N.C. Gen. Stat. § 90-411 (last amended 2019), 45 CFR 164.524)
North Carolina medical records laws
State rule checked against official sources on . Information only, not legal advice.
Access Records Through the Patient Portal
Our directory lists a portal destination for W.G. (Bill) Hefner Salisbury VA Medical Center (My HealtheVet). Confirm available records and request options with the provider before relying on it.
Visit Patient PortalStep-by-Step: Get Your Records from W.G. (Bill) Hefner Salisbury VA Medical Center
- 1
Verify your identity
Ask W.G. (Bill) Hefner Salisbury VA Medical Center which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for W.G. (Bill) Hefner Salisbury VA Medical Center: Individuals’ Request for a Copy of Their Own Health Information (VA Form 10-5345a). Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for W.G. (Bill) Hefner Salisbury VA Medical Center: mail, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. North Carolina may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with W.G. (Bill) Hefner Salisbury VA Medical Center when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
Let Us Get Your Records — $50
Skip the paperwork and phone calls. MedicalRecords.com handles the authorized request and provider follow-up on your behalf. Provider availability, completeness, fees, and release timing vary.
Order Records from W.G. (Bill) Hefner Salisbury VA Medical CenterRelated Resources
W.G. (Bill) Hefner Salisbury VA Medical Center Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from W.G. (Bill) Hefner Salisbury VA Medical Center with our secure online form.
North Carolina Health Data Guide
Data breaches, patient rights, and healthcare regulations in North Carolina.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.