MyChart Patient Portal Guide
What is MyChart Guide 2026: Login, Sign Up, App Download & How to Use?
Complete MyChart guide. Learn how to sign up, login, use the MyChart app, access medical records, message doctors, schedule appointments, and view test results.
Complete guide to MyChart - Epic's patient portal used by 190+ million patients. Learn how to sign up, login, access your medical records, message doctors, and more.
Download the MyChart App
Available on iOS and Android devices
What is MyChart?
MyChart is Epic's patient portal — free to use, available at 675+ health systems, and used by over 190 million patients in the U.S. If your hospital runs Epic, MyChart is almost certainly how you will access your records online.
It handles the basics well: test results, secure messaging with your care team, appointment scheduling, prescription refills, bill pay, and video visits. The mobile app is solid (4.8 stars). The main frustration? Each hospital has its own MyChart instance, so linking records across systems takes extra steps.
How to Sign Up for MyChart
Get an Activation Code
Ask your healthcare provider for a MyChart activation code during your visit. You may also receive one in your after-visit summary email.
Go to Your Provider's MyChart Site
Visit your healthcare organization's MyChart website. Search for "[Hospital Name] MyChart" or check your provider's website for the link.
Create Your Account
Click "Sign Up Now" and enter your activation code, or use the self-signup option with your medical record number and date of birth.
Choose Username & Password
Create a username and strong password. Set up security questions and verify your email address. You're now ready to use MyChart!
MyChart Features
View Medical Records
Access your complete health history, diagnoses, allergies, immunizations, and medications.
Test Results
View lab results, imaging reports, and other diagnostic test results as soon as they're available.
Message Your Doctor
Send secure messages to your care team and receive responses directly in MyChart.
Schedule Appointments
Book, reschedule, or cancel appointments online without calling the office.
Prescription Refills
Request medication refills and view your current prescriptions and pharmacy information.
Pay Bills
View and pay medical bills, set up payment plans, and manage your account balance.
Video Visits
Conduct telehealth appointments with your provider through secure video.
Share Records
Share your health information with other providers or family members securely.
How to Login to MyChart
- Go to your healthcare provider's MyChart website or open the MyChart app
- Enter your username (or email address) and password
- Click "Sign In" to access your account
- On mobile, you can enable fingerprint or Face ID for faster login
Tip: If you forget your password, click "Forgot Password" to reset it via email or security questions. You can also call your provider's patient services.
Troubleshooting
Forgot password
Click "Forgot Password" on the login page. You can reset via email, security questions, or by calling your provider's patient services.
Forgot username
Click "Forgot Username" and enter your email address. Your username will be sent to you. You can also call patient services.
Account locked
After too many failed login attempts, your account may be locked. Wait 30 minutes or contact patient services to unlock.
Can't see test results
Some results may be held for physician review. Wait 3-7 days or contact your provider's office if results are overdue.
Can't link accounts
Make sure both accounts use the same email and verify your identity at each organization. Contact patient services for help.
App won't load
Check your internet connection, update the app, clear cache, or try reinstalling. The web portal may work if the app doesn't.
Frequently Asked Questions
What is MyChart?
MyChart is a free patient portal developed by Epic Systems that allows patients to access their medical records, schedule appointments, message doctors, view test results, request prescription refills, and pay bills online. Over 190 million patients use MyChart at hospitals and clinics across the United States.
How do I sign up for MyChart?
To sign up for MyChart: 1) Ask your healthcare provider for an activation code during your visit, 2) Look for a sign-up link in your after-visit summary, 3) Use the self-signup option on your hospital's MyChart website with your medical record number and date of birth, or 4) Call your provider's patient services line for assistance.
How do I login to MyChart?
Go to your healthcare organization's MyChart website or open the MyChart app. Enter your username and password. If you forgot your password, click "Forgot Password" to reset it via email or security questions. You can also use fingerprint or Face ID on mobile devices.
Is MyChart free?
Yes, MyChart is completely free for patients. There is no cost to sign up, access your medical records, message your doctor, or use any MyChart features. The app is free to download on iOS and Android devices.
Can I access multiple hospitals on one MyChart account?
Yes, MyChart allows you to link accounts from multiple healthcare organizations that use Epic. Use the "Link My Accounts" feature to connect records from different hospitals and clinics into a single view. You can also use "Share Everywhere" to access records from non-Epic providers.
How long does it take for test results to appear in MyChart?
Most test results appear in MyChart within 3-7 days, but timing varies by test type and organization policy. Some routine labs may appear within 24-48 hours, while pathology or specialized tests may take longer. Some sensitive results may be held for physician review before release.