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Read verified user reviews of ExitCare from healthcare professionals. Reviews cover usability, implementation experience, customer support, specialty fit, and value for money. Submit your own review to help peers make informed EMR decisions.
Reviewed by the Durjoy Bhattacharjya · Updated August 2026
Hospital emergency departments and ambulatory surgical centers prioritizing comprehensive, standardized patient discharge education with strong documentation for regulatory compliance
Practices seeking a full-featured ambulatory EMR system or organizations wanting deeply integrated patient engagement platforms with bidirectional communication
emergency_medicine
Emergency departments report strong adoption for standardized discharge instructions, particularly valuing the liability protection of documented patient education
Why practices switch TO ExitCare:
Why practices switch FROM ExitCare:
Based on analysis of: Healthcare IT vendor review platforms, Emergency medicine professional forums, Healthcare technology industry publications, Clinical informatics discussion boards. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
ExitCare is exitCare is not a standalone EMR/EHR system but rather a comprehensive patient education and discharge instruction content library that integrates into existing electronic health record platforms. Originally founded in the 1990s and headquartered in Yardley, Pennsylvania, ExitCare was acquired by Wolters Kluwer Health and merged into the Krames patient engagement portfolio. The platform provides over 7,500 pre-written, clinically-reviewed patient education documents covering diagnoses, procedures, medications, and post-discharge care instructions across multiple medical specialties. ExitCare functions as a content integration layer within existing EHR workflows, allowing clinicians to search, customize, and deliver patient education materials directly from their documentation interface. The system integrates with major EMR platforms including Epic, Cerner, Meditech, Allscripts, athenahealth, eClinicalWorks, and NextGen Healthcare through standard HL7 interfaces and API connections. Content is available in multiple languages and reading levels, addressing health literacy concerns for diverse patient populations. The platform's primary differentiator is its clinical depth and breadth of content, developed and maintained by medical professionals and updated regularly to reflect current clinical guidelines. ExitCare materials are particularly strong in emergency medicine and urgent care settings where standardized discharge instructions are critical for patient safety and liability protection. The content library includes condition-specific instructions, medication guides, procedure explanations, and follow-up care recommendations. Target users include hospitals, health systems, ambulatory practices, urgent care centers, and emergency departments of all sizes. The solution is deployed as a cloud-based content service that pushes materials into existing EHR systems, eliminating the need for separate software installation or clinician training on new platforms. Organizations license content on an enterprise or facility basis, with pricing typically structured around organizational size, content volume, and integration complexity. Following the Wolters Kluwer acquisition, ExitCare content has been rebranded and integrated into the broader Krames patient education suite, though legacy ExitCare implementations remain active in many healthcare organizations. The platform's strength lies in reducing clinician documentation time while improving patient comprehension and satisfaction scores, particularly valuable for meeting meaningful use requirements and patient engagement metrics under value-based care models.
ExitCare primarily serves the Physician practices, Outpatient clinics, Specialty practices, Multi-provider groups market segments. It is used across specialties including emergency-medicine, family-medicine, internal-medicine, pediatrics, urgent-care, and more.
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