Infor-Med Medical Information Systems Inc. Reviews & User Ratings

Infor-Med Medical Information Systems Inc. is a longstanding ambulatory EHR and practice management vendor that has served outpatient healthcare providers since 1983. Based in Novi, Michigan, the company focuses exclusively on small to mid-sized physician practices across multiple medical specialties, offering an integrated platform that combines electronic health records, practice management, billing, and e-prescribing capabilities in a single system. The Infor-Med solution is designed as a unified platform where clinical documentation, scheduling, billing, and revenue cycle management functions operate within the same database environment, eliminating the need for multiple disparate systems or third-party integrations for core functionality. This approach targets practices seeking operational simplicity and reduced vendor management overhead. The system includes specialty-specific templates and workflows for family medicine, internal medicine, pediatrics, cardiology, dermatology, gastroenterology, OB-GYN, orthopedics, and urology, reflecting its multi-specialty ambulatory focus. Technically, Infor-Med offers both client-server and cloud-based deployment models, allowing practices to choose between on-premise installations with local data control or hosted solutions with reduced IT infrastructure requirements. The platform maintains ONC 2015 Edition CEHRT certification, enabling practices to participate in Medicare and Medicaid EHR Incentive Programs and meet MIPS/MACRA reporting requirements. Integration capabilities include Surescripts for electronic prescribing with EPCS certification for controlled substances, connections to major laboratory networks including Quest Diagnostics and LabCorp, and participation in national health information exchange frameworks through CommonWell Health Alliance and Carequality. Infor-Med's market positioning centers on longevity and stability in the ambulatory EHR space, with over four decades of continuous operation serving the same customer base. The company differentiates itself through direct customer support, customizable workflows that adapt to individual practice patterns rather than forcing standardized processes, and comprehensive training programs. The target market consists primarily of independent physician practices ranging from solo practitioners to multi-provider groups with 10-20 physicians, competing against both larger enterprise vendors and newer cloud-native solutions. Key strengths include integrated financial management with claims submission and payment posting, patient portal functionality for appointment requests and secure messaging, and lab integration that automates results delivery into patient charts. The system supports complete ambulatory workflows from patient check-in through billing and collections, with particular emphasis on maximizing practice efficiency and revenue capture for independent practices operating on thin margins.