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Read verified user reviews of Kipu Health from healthcare professionals. Reviews cover usability, implementation experience, customer support, specialty fit, and value for money. Submit your own review to help peers make informed EMR decisions.
Reviewed by the Durjoy Bhattacharjya · Updated August 2026
Mid-to-large behavioral health treatment facilities, substance use disorder programs, and residential mental health organizations needing specialized clinical workflows and integrated billing for complex behavioral health services
Small outpatient counseling practices seeking simple, modern interfaces, or organizations requiring extensive customization and integration with non-behavioral health systems
substance use disorder treatment
Facilities focused on addiction treatment highlight strong ASAM criteria documentation and level-of-care tracking, though some desire better integration with toxicology lab systems
residential treatment facilities
Residential programs value bed management and census tracking features but note limitations in managing complex bed holds and patient transfers between facilities
outpatient mental health
Outpatient clinics find the scheduling and group therapy management useful but report the system feels over-engineered for non-residential settings
Why practices switch TO Kipu Health:
Why practices switch FROM Kipu Health:
Based on analysis of: Published vendor reviews on G2 and Capterra, Healthcare IT discussion forums, Behavioral health industry publications, User feedback on specialized healthcare software review platforms. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
Kipu Health is kipu Health is the leading EHR platform for addiction medicine and substance abuse treatment. Ranked #1 by Black Book Research in both 2025 and 2026 for Addiction Medicine, Kipu serves hundreds of behavioral health and addiction treatment facilities across the United States. The platform is purpose-built for the unique workflows of addiction treatment including intake assessments, detoxification protocols, group therapy documentation, medication-assisted treatment (MAT), and discharge planning. Kipu supports both residential and outpatient substance abuse programs. Kipu emphasizes compliance with addiction-specific regulations including 42 CFR Part 2, state licensing requirements, and ASAM (American Society of Addiction Medicine) criteria for level-of-care assessments.
Kipu Health primarily serves the Substance abuse treatment centers, Addiction treatment facilities, Residential treatment programs, Behavioral health organizations, Detox centers market segments. It is used across specialties including Addiction medicine, Substance abuse treatment, Behavioral health, Detoxification, MAT programs.
Pricing model: Per-bed/per-user subscription. Starting at Contact for quote.
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