MatrixCare Reviews & User Ratings

MatrixCare is the second-largest long-term care EHR platform (behind PointClickCare), serving skilled nursing facilities, senior living communities, home health agencies, and private duty providers. As a subsidiary of ResMed, MatrixCare benefits from deep respiratory and sleep care expertise. The platform provides full clinical documentation, MDS management, medication management, revenue cycle, and regulatory compliance tools. MatrixCare differentiates through its TEFCA-aligned interoperability strategy, mobile EHR modules for point-of-care documentation, and its integration with ResMed's remote patient monitoring capabilities. MatrixCare serves over 15,000 care settings and emphasizes helping providers navigate the increasingly complex regulatory landscape of long-term and post-acute care.

MatrixCare primarily serves the Skilled nursing facilities, Senior living communities, Home health agencies, Private duty providers, Life plan communities market segments. It is used across specialties including Long-term care, Skilled nursing, Senior living, Home health, Private duty.

Pricing model: Quote-based / not publicly disclosed. The official 2023 Home Care PDF describes flexible licensing, including Active Client Pricing for smaller organizations and conversion to Named User Pricing as the business expands, but gives no dollar amount, unit rate, billing cadence, term, minimum, bed/site/provider basis, transaction fee, or percent-of-collections rate. Current product pages direct prospects to schedule a call/demo rather than publish a price. No official free trial or free tier was found.. Starting at See product pricing and terms.