PointClickCare Reviews & User Ratings

PointClickCare is the leading cloud-based EHR platform for long-term and post-acute care (LTPAC). Ranked #1 by KLAS for six consecutive years in the long-term care category, PointClickCare serves over 27,000 skilled nursing and senior living facilities across North America. The platform provides an integrated solution spanning clinical documentation, care coordination, revenue cycle management, and regulatory compliance. PointClickCare expanded its capabilities through an AWS partnership (February 2025) to enhance cloud infrastructure and AI-driven analytics. PointClickCare is purpose-built for the unique workflows of long-term care -- MDS assessments, care planning, medication management, and regulatory reporting that general acute-care EHRs handle poorly.

PointClickCare primarily serves the Skilled nursing facilities, Long-term care, Senior living communities, Post-acute care, Continuing care retirement communities market segments. It is used across specialties including Long-term care, Skilled nursing, Senior living, Post-acute care, Memory care.

Pricing model: Quote/order-form based. Official MSA says fees are those specified in Quotes/Order Forms and invoices; professional-services rates/payment terms are in the applicable quote, order form or statement of work. For skilled nursing/senior living/assisted living, order-form prices are generally calculated against licensed beds or maximum facility bed capacity (Resident Capacity), subject to adjustment for reported/unreported capacity changes. MSA says fees are not based on actual usage of a particular application or facility, are non-cancelable and generally non-refundable. No public per-user, per-provider, per-site, per-transaction, percentage-of-collections, or dollar list price was found.. Starting at See product pricing and terms.