About Veradigm (formerly Allscripts)
Veradigm, which rebranded from Allscripts in 2023, is a healthcare technology company providing ambulatory EHR, practice management, and data analytics solutions to physician practices, health systems, and life sciences organizations. The company serves over 180,000 physicians across more than 2,500 hospitals and 13,000 post-acute organizations, making it one of the most established vendors in the healthcare IT space with a 37-year operating history.
The platform's core offering includes Veradigm Professional EHR (formerly Allscripts Professional), Veradigm Practice Fusion (a cloud-based EHR acquired in 2018), and TouchWorks EHR for larger enterprises. The dual product strategy positions Veradigm uniquely in serving both small independent practices seeking affordable cloud solutions and large multi-specialty groups requiring strong enterprise functionality. Practice Fusion, offered as a freemium model with revenue generated through health plan and life sciences partnerships, has attracted over 112,000 providers, while Professional and TouchWorks serve practices requiring deeper customization and workflow optimization.
Veradigm differentiates through its extensive healthcare data network, aggregating clinical and claims data from its installed base to power analytics, quality reporting, and real-world evidence generation for pharmaceutical and payer clients. This data monetization strategy creates a business model less dependent solely on software licensing compared to competitors. The company's CommonWell and Carequality participation enables broad interoperability, while native integrations with major lab systems, e-prescribing networks, and billing clearinghouses reduce implementation friction.
Deployment options include cloud-hosted SaaS for Practice Fusion users, private cloud hosting for Professional EHR customers, and on-premise installations for enterprise TouchWorks clients, though the company has been actively migrating customers to hosted models. The platform supports MIPS/MACRA reporting, value-based care workflows, and population health management through integrated analytics tools.
Target markets span solo practitioners to 100+ provider groups across primary care and specialty practices. The company particularly emphasizes family medicine, internal medicine, pediatrics, cardiology, behavioral health, and urgent care with specialty-specific templates and clinical content. Recent financial challenges, including declining software revenues and debt restructuring in 2023, have raised questions about long-term viability, though the company's established customer base and pivot toward data services provide potential stability. Practices evaluating Veradigm should weigh its mature feature set and integration ecosystem against concerns about financial health and slower innovation cycles compared to newer competitors like athenahealth and DrChrono.
Official site: www.veradigm.com
Pricing
Veradigm EHR (formerly Allscripts Professional EHR; legacy Allscripts TouchWorks is separately referenced in terms): No numeric public subscription or license price found in the vendor-owned materials opened. The official ONC cost workbook says annual subscription pricing is per provider; annual software maintenance fees per provider and annual subscriptions for third-party terminology/content components may be additional. It also says QPP-reporting storage/archiving is included with the annual CEHRT-package subscription. No free tier, free trial, or published minimum was found. The Master Client Agreement says service fees use Veradigm standard rates at enrollment/order unless otherwise stated, estimates are nonbinding and actuals can be based on time spent; user/transaction fees are stated in the Order. It provides a one-year initial term with automatic one-year renewals if the Order does not specify a term. The only numeric fee located is an implementation/postponement charge of up to $2,500 per postponed implementation/Go-Live event under the Master Client Agreement—not an EHR list price. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration. Ask the provider to confirm current pricing and terms for your practice.
Frequently Asked Questions
- How long does a Veradigm (formerly Allscripts) demo typically take?
- Veradigm (formerly Allscripts) controls demo availability, format, and length. If a demo is offered, confirm the agenda and duration directly with the provider before the session.
- Is there any cost or commitment to request a Veradigm (formerly Allscripts) demo?
- MedicalRecords.com does not charge a fee to submit a request, and submitting does not obligate you to purchase. Veradigm (formerly Allscripts) controls demo availability and all product or service terms.
- What should I prepare before my Veradigm (formerly Allscripts) demo?
- Have a list of must-have features, your current workflow pain points, practice size, specialty requirements, and any integration needs (labs, imaging, billing). This helps the Veradigm (formerly Allscripts) team tailor the demo to your practice.
- Can I compare Veradigm (formerly Allscripts) with other EMR systems?
- Absolutely. MedicalRecords.com lets you request demos from multiple vendors and compare features, pricing, and user reviews side-by-side to find the best fit for your practice.