This review references the cardiology department only and not other Doctors at the facility.
I had been told by Dr. Nicholas Buss that I HAD to have a heart echo prior to having knee Arthroscopic surgery. A surgery date had been set. I went through repeated attempts at scheduling the Echo test which HAD to have one of Aurora Oshkosh Cardiologists be present. The scheduling department handled me off from one person to another and another and another based upon no one knew how to schedule the test. After 45 minutes I was hung up on. I called back, and left my information with their call back system and NEVER received a return call.
I had to go to the Oshkosh facility and demand that they schedule the appointment so I could meet the surgery date. I got an appointment for the Echo. After arriving I waited over an hour because they had an emergency. I was then taken back to the room, ekg cables attached, iv started, the sonographer did her thing, and then waiting on Dr. Okrah. Another hour goes by. I was now told Dr. Okrah decided to go on and see other patients. These people did EVERYTHING possible to get me to leave, figuring they had money in the bank for another day to do the test.
I left the facility as directed, the failure of Aurora Oshkosh to conduct the test caused me to have to cancel my surgery. I had Knee Arthroscopic Surgery 5 months prior to this date on the right knee, I had no need for this test to be required before having surgery then.
I do not recommend Aurora Oshkosh and its Cardiologists to anyone. The Oshkosh Aurora Cardiac facility is unreliable in getting Cardiac care. It is TOO small of a Hospital to be dealing with cardiac care, and really in my opinion shouldn't be handling any cardiac patients. To put it simply, they are NOT good enough.
I had received a call right away on my answering machine from Becky Berg regarding the "poor medical care" I received at their facility. I never received a return call from her, she was advised of her facilities review by message.
I had this Supervisory nurse call to talk to me into rescheduling my test. Upon being rude and belligerent, telling me "poor me I didn't get my test and it happened to me" did you no favors. This nurse also did not know that Dr. Okrah went on to other patients after the emergency and left me sitting.
When I requested a referral to Aurora Baycare in Green Bay for their spine center, this hospital messed up the request and Green Bay wouldn't give an appointment, so Prevea Health handled the needed care. When Dr. Kim cancelled on me for my colonoscopy, as he does for many of his patients, Prevea Health was there once again. I will ask Prevea Health to take on the medical care.
Aurora Oshkosh has a history in my medical care of NOT respecting my schedule. If you can't handle everyday cardiac issues, I believe you are a poor choice for a medical emergency. Thank you for the warning!
UPDATE: I went to Prevea Green Bay for Cardiac Care, explained my situation. I went through the standard stress tests and moved on to another Cardiac Catheterization. The results were I had a 6 bypass operation in 2010, well 3 of my bypasses have died. This is the exact reason WHY Aurora Oshkosh should have done their tests, this is the exact reason WHY Aurora Oshkosh's practice of pushing off patients must end. Their conduct which I believe to be unethical MUST END! Every patient deserves proper care, but you will not receive it here. My advice to Oshkosh residents is take your care elsewhere. Get in the car and go elsewhere, your life may depend on it.
Also I was paying down a large amount from a knee surgery, it was almost paid off and they sent it to collection without notice. WARNING..... These people are very greedy! VERY GREEDY watch your wallet!