Avera St Mary's Hospital
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feedback about Avera St Mary's Hospital
You will find better care in 3rd world countries. A know it all doctor cost my grandfather his life. Please avoid at all costs
This hospital provides excellent care. I live in Florida where hospitals are rated C or D. I’d be treated here anytime I could
I became ill in Pierre while traveling early last month and ended up spending several days in Avera St. Mary's. The medical care I received was excellent, and almost every single staff member at every level was friendly, comforting and helpful to me and my husband. We are most grateful that this hospital happened to be there just when we needed it .
I just recently had my baby by csection at St. Mary’s and the entire stay was absolutely amazing! If I could rate just the OB department, they’d be getting 5 stars hands down. My doctor (Jess Rasmussen) is the best; she was very thorough at every prenatal appointment to make sure I had all of my questions answered and concerns addressed. She made sure I had everything I could ever want during the surgery. Then every single one of my nurses was top notch and made my time before, during, and after surgery such a remarkably pleasant experience. Even the nurses who were not assigned to my care were so attentive and helpful. They stayed on top of my pain and were hands on with teaching even though they knew I had had a child before and that I’m a nurse myself. I wish I could remember all of their names (Kelli, Caitie, Misty [Missy?], Dacey, Jordanna, Heather, Crystal?)! Thank you!
That said, I cannot give the whole hospital a 5 Star review due to my experiences in sending nursing home residents to them and in getting nursing home residents from them. The ER staff has called our facility asking how we were planning to get the resident back to our facility before the resident had even arrived at their ER or been assessed. They’ve sent us a resident who had been admitted to the Med surg floor for several days that had shingles that they had not noticed. They sent us a resident with major foot wounds that had not been charted, addressed, or communicated to us. They admitted one of our residents for several days and sent her back saying she had a UTI but they did not have her on any antibiotics and she still had the nausea, shoulder pain, and vomiting that she had before. Her family took her to a different hospital and she was immediately sent to have surgery to remove her gall bladder. The staff in the ER and Med surg floor obviously do not care about the elderly at all and just write them off. It’s so sad.
I've delivered babies there, had surgeries there, spent time in the ER there, had routine tests there. I always get great care. The facility is nice, the doctors are great, and the staff is friendly. We get the care we want without having to travel.