Eastern Niagara Hospital
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feedback about Eastern Niagara Hospital
Very great staff. I had my two kids there and the staff was very supportive and helpful also made sure all my needs were met. The food is great and the atmosphere is very comfortable .
The worst. Very bad experience. I brought my mother to the ER because she couldn't breath and it was bad enough to get admitted. I walk into the emergency room and tell the first person i see. They point to a wheel chair and tell me to go in the parking lot and bring her in myself not knowing how life and death it was. The worst part was all the staff were in a group talking. I would highly recommend avoiding this place unfortunately the place was way better years ago
I give the hospital 5 stars but not why you think. I went to the emergency room at 6am because I thought I had problems with my pancreas again. I sat in the gown with no sheet and open curtain for a few hours dry heaving into a small bag. I was told there was an emergency so it would be a few minutes before I would see anyone. I sat and watched and listened to the nurses talk about gift cards, prom, and making cookies while I was in extreme pain. Then an angel appears in the form of a housekeeper with an awesome purple streak in her hair. She brought me a warm blanket and helped cover me up. I didn't get her name but she was awesome and I say thank you and if you see her tell her she was my angel. I was finally told I had acid reflux. Was given what they said would help the pain but didn't and went home with the same pain that took me there..... 4 days later was seen, tested, and diagnosed with gallstones at another ER. IMAGINE THAT
My mom was admitted for emergency surgery at Eastern Niagara Hospital in September 2018. I was in California and flew back immediately. When I saw she was going here I was nervous after reading some not so shinning reviews. I can honestly tell you she got the best care possible and have joked that if I ever need surgery, I might fly home to have it done there.
From the very first conversation over the phone with Dr. Jeffrey Schratz I knew my Mom was in great hands. He literally saved her life. He is not only a skilled surgeon, but a caring, wonderful person. I could go on for pages more about him, but will save that for his 5 star review.
The nursing staff and aids both day and night were amazing. Mom spent around 18 days total for two surgeries and recovery. The level of care was exceptional! I wish I remember everyone’s names but; Diane, Suzy, Theresa, Allie, Melinda, Ivy