Eastern Niagara Hospital
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feedback about Eastern Niagara Hospital
I give the hospital 5 stars but not why you think. I went to the emergency room at 6am because I thought I had problems with my pancreas again. I sat in the gown with no sheet and open curtain for a few hours dry heaving into a small bag. I was told there was an emergency so it would be a few minutes before I would see anyone. I sat and watched and listened to the nurses talk about gift cards, prom, and making cookies while I was in extreme pain. Then an angel appears in the form of a housekeeper with an awesome purple streak in her hair. She brought me a warm blanket and helped cover me up. I didn't get her name but she was awesome and I say thank you and if you see her tell her she was my angel. I was finally told I had acid reflux. Was given what they said would help the pain but didn't and went home with the same pain that took me there..... 4 days later was seen, tested, and diagnosed with gallstones at another ER. IMAGINE THAT
Very bad experience. I bring my mother to the ER because she couldn't breath and it was bad enough to get admitted. I walk into the emergency room and tell the first person i see. They point to a wheel chair and tell me to go in the parking lot and bring her in myself not knowing how life and death it was. The worst part was all the staff were in a group talking. I would highly recommend avoiding this place unfortunately the place was way better years ago
I was in for a kidney stonen, i said i was very thirsty. They refused to let me drink anything. Then they left me untreated for an hour in excruciating pain. Then gave me basically tylenol. Then another hour later gave me real pain killers. Still no liquid. 2 hours later they tell me because i cant pass it i need a cathider. Now the guy who scanned my body told me they are small enough to pass. Obviously with discomfort. Ive had 3 in my life. When i go to the hospital all i expect. Os something to dull the pain. And the pill that helps to go to the bathroom more often. When i get sent home i normally have a mild pain medication and the medicinen to help everything flow. The doctor was very condescending. Unhelpful. Unfreindly. And all around did not seem to care at all with what i was going through. The nurses were nice but cant do anything unless the doctor says so. If you have a choice in where you go avoid this hopsital. It needs all new management and staff except for the nurses.
Food was so fresh and the cafeteria staff were very friendly.
I'd give it zero stars if possible. Please avoid. Unintelligent staff. Long wait times and overall bad experience. Went with my 6 year old to transit location and was informed that because blood wasn't running down his face that he was ok to sit in waiting room for 1 hour and 20 minutes. Please avoid