Fairbanks Memorial Hospital
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feedback about Fairbanks Memorial Hospital
The hospital staff is amazing here. We are from out of town and had to bring my mom to be looked at for breathing issues. We were in/out in 2 hours. Each and every person we met, from the reception to the doctors were very caring and thorough. Awesome hospital!
Terribly callous, condescending behavior from the nurses. I tried to talk to one of them about this, and she wouldn't even listen to me. She said she "wouldn't be lectured" by me, and walked away. They deal with people who are in pain and sick--the job of a nurse is to have a heart, yet this individual did not. Good, professional doctors though!
When I was admitted to the 4th ward (wasn't exactly a high time in my life) they never bothered to try and see if my billing information should be updated. The last time I was in the hospital was when I was born, so you'd think that's a common sense question. I was still a teenager at the time and struggling, so updating my billing info wasn't something I was thinking about considering that was always something my parents knew about and handled. Long story short, they sent the bills to a location I no longer lived at. For months we tried to figure out what was going on since we had been receiving no bills. Despite constant calling, they gave us the run around almost as if no one wanted to own up to the mistake. Then, enough time had past that they went ahead and sent it to collections. And despite being double covered with my parents insurance, I was all of a sudden 20 years old and 40,000 dollars in debt. I have learned the hard way that these people do NOT care about your health. In the end, it is all a business, and you truly have to treat it as such. So for the love of God, go anywhere else if you can.
Very hit or miss on quality of service. Somedays they are great, other days not so much. They have gotten better since I first used them years ago. Where else can you go in a medical emergency?
I was in ER for an accident. Between the doctor and the female nurses they made me feel so safe, they have the experience and the knowledge and also the 'heart' to make you feel you are not alone... Thanks!