Frankfort Regional Medical Center

My experience at Frankfort regional was beyond exceptional. I came in the day before my due date and had my daughter the next morning. My nurse, destiny, was very encouraging and I honestly believe I wouldn’t have made it through my delivery without her! The next 2 days I was in the hospital everyone was so helpful when it came to questions and concerns about my baby. Overall I’d say it was my best experience in a hospital and I look forward to delivering there again if I have more kiddos!

My care while at the hospital was outstanding. The nurses were both professional and personal. I felt like they really were concerned about my comfort and my medical well-being. Whether it was my care in the emergency room or my care once I was admitted, I am very impressed with the care I received during my two days in the hospital.

Wish I could give the ER 0 stars, came in there for very heavy bleeding, extreme pain, and dizziness. Turns out I was having an ovarian cyst rupture, but they did NOTHING. I did not get scanned, I did not get an ultrasound even though I told them that I am prone to cysts, and I was dizzy because of the pain. All they did was make me sit in a room for 3 hours, a rude doctor come in and literally say, "I'm the doctor here.. what's up with you". They prescribed me with strong ibuprofen and told me to lay down and relax. The doctors and other staff here need a serious reality check. I've had people I know die here because of their incompetence. This hospital needs to clear out and train properly.

Came to Frankfort ER in an ambulance with chest pains amongst other things. I found everyone I had dealt with to be kind and very caring. I didn't feel like I was a burden at all. ER staff were excellent and after being admitted I felt like I was in safe hands. This was my first time ever being admitted and everyone made my stay as comfortable as possible.

This is one of the most organized medical facilities I've ever seen and the staff is helpful and friendly. The only reason they are lacking one star is because I disagree with their billing. I believe it is unfair to offer a 20% discount if someone is able to pay the full amount upfront for X-Rays and the like. This shouldn't be an option, it should just be the cheapest you can offer. In a world now where a $0.35 inhaler costs the public $65 or more, they can offer better. Also privacy is not a priority as it should be. The door was left open to the public when it should have been closed.