Frankfort Regional Medical Center
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feedback about Frankfort Regional Medical Center
Came to Frankfort ER in an ambulance with chest pains amongst other things. I found everyone I had dealt with to be kind and very caring. I didn't feel like I was a burden at all. ER staff were excellent and after being admitted I felt like I was in safe hands. This was my first time ever being admitted and everyone made my stay as comfortable as possible.
My experience as an outpatient having additional studies done to further determine the next step in treatment, was very professional and courteous. I dealt with the ultrasound department and a radiologist. Everyone was patient, helpful, informative which helped to calm me down.
From the moment I was admitted to the ER to the time I was transported by ambulance to UK hospital l was in excellent hands. Every single individual made me feel like I was part of their family! The outpouring of comforting words and a genuine concern for my wellbeing was heartfelt. These wonderful people are truly heroes in my eyes. Thank you from the bottom of my heart for your care and support. I’ll never forget your kindness!!
Nursing staff was very attentive; hospital food was very good considering it was hospital dining; the ER was a six hour wait with only four patients. Patient care was almost a 10 (9.5).
Colonoscopy on Thursday, mammogram on Friday ( Aug 2019). Pleased with process from check in to check out for both procedures. All employees professional and friendly. Frankfort Regional now offers 3D mammogram screenings, saving me a trip to Lexington.