Jackson General Hospital
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Address

122 PINNELL ST, RIPLEY, WV 25271 USA

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Phone

(304) 372-2731

Emergency service available

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Consumer feedback about Jackson General Hospital

Jackson General Hospital
Reviewed from Google

3.4 out of 5 stars

AMBER CASTO
AMBER CASTO

5 out of 5 stars

posted 3 months ago

They have really stepped up their game here. The level of care has drastically improved as well as the wait time.

Hilda Jordan
Hilda Jordan

5 out of 5 stars

posted 9 months ago

I was seen in the ER yesterday. We are here on vacation, so I didn't know what to expect. The staff was so caring and professional.

MICHAELA CAIN
MICHAELA CAIN

1 out of 5 stars

posted 11 months ago

It takes you hours to be seen. The doctor missed a possible broken bone on my boyfriends x-ray ,now he might have to have surgery. Some of the staff was very rude to my mother when my gramdma was there. I would not recommend this hospital to anyone. I wouldnt even take my dog to this hospital.

Paul Perry
Paul Perry

1 out of 5 stars

posted 1 year ago

this place is a joke first of all u walk in and the receptionest is on her cellphone so u have yo wait to be logged in with noone else waiting once u finially get back to the room you will listen to everyones buisness about buying new cars voulger saying that are one shirts and should be on coffee cups ohhh and not to mention how other patients are doing especially ones that just want drugs the doctors and nurses will just whine and complain about them but ignore all other patients alltough every once in a while you will get to hear where their booking there vacations or where theyd rather be once you have sat there for long enough a nurse will come in and look you over then say the dr will be in in a few minutes and yet again you will wait due to the smoke breaks and chat sessions you are last priority but once youve been seen its another waiting game for a diagnosis and oh god do not tell them what you think is wrong because then they will take 3 times longer to figure it out so now your done with treatment and your ready to leave goodluck with the discharge papers the nurse has better things to do like figure out what to do on their days off or how bad they feel about the economy quality care and service to the community what a bunch of crock may as well be jackson general doctor hangout to sit and hang out and mabye catch some zzz's

dan kemper
dan kemper

1 out of 5 stars

posted 1 year ago

We had a minor injury, a broken finger and a laceration, went through reception and then to the waiting room. By the way, that room is aptly named. Was seen by another person who was kind and understanding for info. Then we went to wait. There were 6 of us. 3 with a cold or flu. And elderly lady in a wheel chair and my wife and I. We sat there, all 6 of us for 2 hours and a half. No one came out to check on us, give us any information, nothing. The lady in the wheel chair was cold so I went to the office and reported this, and a young lady brought her a warm blanket, that was nice. About two hours in the lady in the wheel chair needed the rest room, so I reported this to the lady in the room who took our secondary information. I have no idea if she was ever taken to the restroom because I had had enough. Two and a half hours and no one was seen by a doctor that was in that waiting room. My wife went to the rest room and came back and said it had urine on the floor. I went to the reception desk twice, once to ask if there actually WAS an ER doctor even there and to express my aggravation of the wait and that no physician had seen any of us. I told her I would wait another 30 minutes , but my wife said, lets leave, this is ridiculous. I went back to reception and informed a lady, who by the way said if you want to leave maybe you should. Then had the audacity to ask me to wait 5 minutes or so, so I could sign some sort of form. I informed her that I had waited long enough. Then I suggested to her that this building would be a great place to start a hospital. I will not be back to your hospital. We went to CCMH in Parkersburg and was in a treatment room in 10 minutes. I just thought you might want to see what patients see when they visit.