Lima Memorial Health System
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feedback about Lima Memorial Health System
This is the most amazing hospital I have ever been in. We transferred my mom here after being in a different local hospital for about 2 weeks. She was in full code when arriving with a 70% mortality rate. There were so many doctors and nurses getting involved to help in ICU. After a week of day by day progress she is back from the dead and getting better. The staff is very professional, caring, and on top of their game leaving no stone unturned. Couldn’t be happier with them. This is also the first time I have a nurses and doctors asking me how I am doing and if they can get me anything. Daniel, Mandy, Nicole, and the John’s, you guys are the best.
My mother received excellent care from from all staff except for one male doctor, hence the 4 stars. He decided to play "god" on his watch, declared my mother a DNR, wrote it on the board in her room,...all without consulting with her. He then proceeded to tell her all the reasons why he would not save her life. I would definitely take her back to Lima Memorial, but not allow that doctor to care for her over MY dead body.
1 star is only because I like Lima Memorial, but the Patient Registrar made it 0 stars.
I have never felt so rudely ignored or treated like i myself or my time didnt matter as i did this morning! I signed in to get registered for some tests and bloodwork prior to my scheduled time. Both registrars were with others patients. After about 15-20 minutes of waiting i look up to the mirrored cover that faces both offices and 1 door is open and 1 door is closed. I keep watching and there is no movement as to any finishing up needed done before proceeding to another patient. Finally one of the sign in greeters went to check and told the person i was waiting.
SERIOUSLY?!?! IF I CAN SEE YOUR OFFICE DOOR I KNOW YOU CAN SEE ME SITTING AND WAITING!! I finally get called in the office to get registered....and as im sitting there i notice a lit up iPad which is showing Facebook Messenger, and is making the sounds as messages are received!! The registrar picked up the iPad and shut it and put it back.
Summing this up::
I WAS PUT ON HOLD FOR MY TESTS AND XRAYS SO THE REGISTRAR COULD CHAT ON MESSENGER!!!
AND DID NOT EVEN APOLOGIZE FOR MY WAIT!!
THAT TYPE OF BEHAVIOR AND TREATMENT OF OTHER PEOPLE IS ABSOLUTELY UNACCEPTABLE!!
I will not post this persons name as for personal privacy. I do expect to see some changes in this area and a reach out from Head Management to follow up on this issue.
Staff is great courteous and attentive. Drs are horrible. They never disclose information to patients and family until you drag it out of them. We have been here two weeks and still have not been informed of plans or actual diagnosis. It changes every time we speak to a dr. Never will we be back to this hospital
Well both hosptial the same poor medcial care from both lima ohio hosptial. Best go out town or state have better care.