Marietta Memorial Hospital
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****UPDATE TO BELOW POST****
The negligence and carelessness of Memorial Health System continues..
We have a family friend who works at the hospital who saw my Dad's items a week ago, bagged up and with his name on it. He mentioned we were looking for them to the nurse and she said "I'm taking care of it."
Well, guys, an hour of being transferred around the entire hospital later, his items are still missing and no one has contacted us.
So completely mind blown at the carelessness of MMH. We have been trying to track down my father's personal belongings since day 1 of this entire ordeal and I just got the official call they lost everything. They didn't log any of his personal belongings, which included very personal and important items. His shoes were on the ground in his room, and they didn't even log those -- items we personally saw.
Apparently when you are in the process of complete and total shock -- with your mind scrambled -- facing the potential unexpected loss of a loved one who is about to get life-flighted, you need to pay attention to the every move of an irresponsible hospital.
So disgusted, so appalled. I'm glad I don't live in the area because I wouldn't want sent to any of these hospitals locally.
"We don't keep things that are cut off." Well apparently you don't keep things that aren't cut off, in pockets, or otherwise on their person.
Your ER treatment of my wife has been very much appreciated. The concern shown for my wife for both her short and long term health is evident. Thank you.
My family has always had a pleasant experience here. The wait time to be seen has never been very long at all. They're great with setting you up with follow up care and or with a specialist. Top pick for my family's emergency health care needs.
hospital covered under insurance, but some of doctors they have do not accept same insurance. You get billed from hospital and one from doctor you see. be careful who you see very shady practices
I have been consistently paying on a medical bill that my insurance would not cover for over a year. In the past year, I have yet to have a phone call answered without being put on hold. Just this week, I have left 3 messages requesting a return call (Due to the fact that they have that option when you call, stating that they will call you back within the same business day). I have yet to receive a phone call back.
Since I have not received returned contact, I tried to make an account online to view my bill details there to get the answers I was looking for; A message appeared after entering my info stating to wait for a confirmation email with my logon information. I waited just over an hour and still haven't received an email. So then, I call the help desk phone number provided just to have them take my name and number and tell me "They'll give you a call when they can get to that". I asked how long it would be and got "I really don't know" as a response.
Every time I DO speak to someone, I never get the answers that I'm looking for, medical bills and accounts seem to magically appear and they "don't know what service it's for" or there "aren't any details in our records" of what payments were made, what services were, etc. on top of the fact that they're constantly and consistently rude with me; despite the fact that I stay calm through their incompetence.
I am completely fed up and disgusted with MMH and will never go to them for any future services and highly recommend that others find somewhere else to go as well.
Their billing department is a joke and they're completely unprofessional and uneducated.