Marietta Memorial Hospital
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feedback about Marietta Memorial Hospital
hospital covered under insurance, but some of doctors they have do not accept same insurance. You get billed from hospital and one from doctor you see. be careful who you see very shady practices
Can tear down and rebuild a building at Belpre location, but can't/won't adequately staff the ER?? More interested in telling jokes at the nurse's station than patient care. Felt like was an inconvenience. NEVER AGAIN!!
I have been consistently paying on a medical bill that my insurance would not cover for over a year. In the past year, I have yet to have a phone call answered without being put on hold. Just this week, I have left 3 messages requesting a return call (Due to the fact that they have that option when you call, stating that they will call you back within the same business day). I have yet to receive a phone call back.
Since I have not received returned contact, I tried to make an account online to view my bill details there to get the answers I was looking for; A message appeared after entering my info stating to wait for a confirmation email with my logon information. I waited just over an hour and still haven't received an email. So then, I call the help desk phone number provided just to have them take my name and number and tell me "They'll give you a call when they can get to that". I asked how long it would be and got "I really don't know" as a response.
Every time I DO speak to someone, I never get the answers that I'm looking for, medical bills and accounts seem to magically appear and they "don't know what service it's for" or there "aren't any details in our records" of what payments were made, what services were, etc. on top of the fact that they're constantly and consistently rude with me; despite the fact that I stay calm through their incompetence.
I am completely fed up and disgusted with MMH and will never go to them for any future services and highly recommend that others find somewhere else to go as well.
Their billing department is a joke and they're completely unprofessional and uneducated.
My father recently spent 3 days in ICU and passed away. We were so blessed with an incredible, caring nursing team during this difficult time. Shendra was with us all 3 days, along with her student Courtney. They were understanding, compassionate and kind. They explained everything patiently and answered all our questions with empathy. Angela was on night shift. She too was wonderful and caring. Thank you for being there for us, Shendra, Courtney and Angela. Bless you. ❤️
Clean, helpful service, accessible.