Mercy Memorial Hospital
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feedback about Mercy Memorial Hospital
This is one of the best "small" hospitals. My mom had multiple falls in a week and the ER staff, Radiology, and In pt staff were all very professional, caring, and helpful. A definite recommend. GREAT JOB MERCY HEALTH URBANA!!
They absolutely treat patients like trash and very inhuman! The way the staff carried on at the desk cussing and being loud about their daily lives could have been talked about else where, and the dr was more then rude and treated my mother like she was the biggest scum on earth, I would NEVER RECCOMEND this hospital to ANYONE
Here from Michigan to see my mother-in-law, staff seems very nice and helpful. Not the big hospitals I'm used to in the big city but this one is clean well staffed and very pleasant. Erica and Rose was exceptional, very attentive and showed great care and compassion. Everyone seemed nice and acknowledged us as we crossed paths. Good job Mercy Memorial Hospital!!
Dr Paul willette seemed like a nice doctor but I’ve been in and out of er for 7 weeks now and I went in for pain in my stomach and side and I had just been in there the day before but it got worse and I had new symptoms so I came back, he never asked me about any of my new symptoms only checked my stomach out and told me if I understood he was a trauma doctor that what I went in for was not an emergency being in and out of hosptial isn’t fun all I wanted was to be checked out and told I was okay or get an answer not to be talked to like that and I just found it very disrespectful regardless I’m a patient and there to be seen. However the doctor I had the day before this was awesome! And told me step by step what he thought was going on and told me everything about being pp and said my organs looked good.
They have always been kind and professional. The nurses are kind and attentive in the ER. The front staff is always nice. A nurse once gave us money out of her pocket to help us in a very difficult time. I think the staff genuinely cares about people.