Ministry Saint Marys Hospital
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feedback about Ministry Saint Marys Hospital
The behavioral health unit was absolutely wonderful. They treated me with respect and care unlike anything I had expected. Very well trained staff and truly they helped me during a difficult time.
We sat for an hour and a half and still were not seen. My 13 yr old son broke his foot in 2 places. The lady offered ice but never came back . Other people were complaining because they sat longer than me . The lady at the desk was very rude to everyone . She got even ruder when i told them i was leaving. That is wrong . we went to howard young 40 minutes away after waiting so long there. NOBODY should have to deal with that . i will not return there .i am moving all my medical care to Howard Young in minocqua. Once again NOBODY SHOULD BE TREATED THAT WAY. I also have to add that one lady at the desk was dressed as if she was going to a bar and when patients wernt up there they were laughing and having a great time while people sat in pain. One guy was still bleeding sitting next to us. What a joke .
An ambulance had to bring my sister into the ER on a late Saturday afternoon(6-9-18) after a “dock accident.” The ambulance staff was professional, friendly, and thorough(Steve and Rick). They didn’t minimize her back injury in any way. The ER staff was the same. Care was timely. Pain was controlled and tests were done for an accurate diagnosis. The diagnosis and the healing process was explained thoroughly and we were allowed to take pictures of her CT scan films on our phone. Thank you Bonnie(PA-C) and Jackie(RN) and Jeff(radiology) for your excellent care. Hopefully we won’t need you anytime soon but I wouldn’t hesitate to visit this facility again.
There are a some good doctors and nurses at this facility. That being said, this place is an example of everything wrong with healthcare. Ascension will go out of their way to understaff every facility they put their name on. Wait months for appointments, hours to be seen, days or weeks to return phone calls, prescriptions don't get sent in, and other dangerous communication errors are made on a regular basis.
Horrible place i got here at 5pm and its now 7pm n 6 people who came in after me got seen before me depends on how there emergency is like my right side is hurting and could be my appendix not the forst time this happened run away from this hospital staff rude never did i ever get seen either i get they get busy but when u let 6 peoe in front of me is ridiculous also im going to green bay