Ministry Saint Marys Hospital
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feedback about Ministry Saint Marys Hospital
Unless I am bleeding out or I am going into cardiac arrest, I am never ever going to St. Mary’s ever again. Their behavioral health services are the only thing that is actually worthwhile at the hospital. St. Mary’s fails to recognize that there are LGBTQ+ folks in the community and treats those individuals like complete and utter s**t. I have been to St. Mary’s numerous times since the start of my transition and every time, I am disrespected and looked at like I am an alien. Yes, I understand that this is a Catholic hospital, but didn’t God say to “love one another?” There’s no love in the emergency department at this hospital. People wonder why folks who are in the LGBTQ+ community refuse to get help for problems. It’s because of individuals who work in emergency services. I recently stopped taking one of my medications and I was having bad withdrawal symptoms. Instead of treating me (which they finally did after a second visit), they treated me like I was a junkie. I don’t even do drugs. I take my prescriptions as needed. Even after the second visit, I was treated poorly and the doctor on duty acted like I was a huge
inconvienience. I was given medications and sent home after 20 minutes. No monitoring. No compassion. Just in and out because apparently 3am isn’t the right time to be battling an anxiety attack that had been going on for two weeks. Do the community a favor: Put your beliefs aside for two seconds and actually have compassion for folks who are a part of the LGBTQ+ community. The only department that does accept folks are in behavioral health. Now I know why I switched to Aspirus.
The behavioral health unit was absolutely wonderful. They treated me with respect and care unlike anything I had expected. Very well trained staff and truly they helped me during a difficult time.
An ambulance had to bring my sister into the ER on a late Saturday afternoon(6-9-18) after a “dock accident.” The ambulance staff was professional, friendly, and thorough(Steve and Rick). They didn’t minimize her back injury in any way. The ER staff was the same. Care was timely. Pain was controlled and tests were done for an accurate diagnosis. The diagnosis and the healing process was explained thoroughly and we were allowed to take pictures of her CT scan films on our phone. Thank you Bonnie(PA-C) and Jackie(RN) and Jeff(radiology) for your excellent care. Hopefully we won’t need you anytime soon but I wouldn’t hesitate to visit this facility again.
We sat for an hour and a half and still were not seen. My 13 yr old son broke his foot in 2 places. The lady offered ice but never came back . Other people were complaining because they sat longer than me . The lady at the desk was very rude to everyone . She got even ruder when i told them i was leaving. That is wrong . we went to howard young 40 minutes away after waiting so long there. NOBODY should have to deal with that . i will not return there .i am moving all my medical care to Howard Young in minocqua. Once again NOBODY SHOULD BE TREATED THAT WAY. I also have to add that one lady at the desk was dressed as if she was going to a bar and when patients wernt up there they were laughing and having a great time while people sat in pain. One guy was still bleeding sitting next to us. What a joke .
This hospital is a deathtrap, and they do not care about it. They just reply to these reviews with the same response, they want you to go on a website and “tell them about your experience”
I will be reporting all the disgusting areas of this hospital , as well as your rude staff until the day I die to get this hospital shut down or to a standard that’s not incredibly gross!!