Mount Carmel New Albany Surgical Hospital

I had Mark Gittins for 2 knee replacements 10-25-2018 and 2-14-2019. I can walk and kneel with out pain something i haven't been able to do for 5 or 6 years. New albany hospital could not do enough for you. Treated you like a king. Office visits were great to. Just 5 to 10 minutes wait to see Doctor. Went over x-rays in detail and answered ever question i had. Had therapy at OrthoNeuro in Westerville. They were great also. They made sure you progressed each week. I can do things now that i was doing in my 40 and 50's. I am 77 now.

Here with my mother....nurses are excellent....briana and sarah are top notch. Techs are lazy. Been here several days and never even offered to get her washed up. Have asked for towels and wash cloths 4two days in a row. Physical therapy pushes beyond limits just to get people discharged. Have to make it 150 ft one time then patient is discharged. No working with them beyond doing it once at the patients expense to meet the hospitals guidelines and then they could care less because it looks good in the reports.

Had my knee replaced here a month ago. What a great facility! Everyone was so nice and the nurses were the greatest. Fast check in and they made sure my needs were met in an expedient fashion. When we went to leave, the battery in our car had died and they got us up and on our way in no time. Highly recommend Mount Carmel.

Everyone is very polite here. Easy registration and it's easy to stay informed about everything going on.

With a name like mt caramel youd think they would have more caramel but they dont