Palisades Medical Center

Address

7600 RIVER RD, NORTH BERGEN, NJ 7047 USA

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Phone

(201) 854-5000
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Emergency service available

7600 RIVER RD, NORTH BERGEN, NJ 7047 USA

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Consumer feedback about Palisades Medical Center

Mohammed Koni
Mohammed Koni

1 out of 5 stars

posted 2 months ago

It is probably the worst ER I have ever been in. I came with headache , diarrhea and abdominal pain. It took them about 2 hours to call for me and they gave me a chair to set on! not a bed which is the first time i experience this. Secondly the PA (physical assistant) came after 1 hour of setting and asked for blood and urine samples which i provided. Nurse came in and gave me dehydration injection. So far it is good. Now after 30 minutes or so the injection is finished and was waiting for about 1 hour for someone to show up and disconnect it. My abdominal pain increased and needed to go to the restroom and was triggering the nurses call button. But they simply ignored it and shut it down. I finally managed to call one of them and asked it to be removed and she says oh it is still not unhooked? I ran for the restroom but it was too late I wet myself because of the diarrhea. I asked for a class of water and nurse said need to check if u can drink water which she never came back to tell me. They simply do not care. Now after 5 hours of waiting for results I ask if they are ready and they said yes doctor is reviewing them. So far after 6 hours I still did not see a doctor even though l asked to talk to him. PA says I am working with him and that is it. Finally test results came and they say nothing wrong and they need stool sample, they did not even bother to give me container when I did my urine sample 5 or 6 hours ago! To do my stool sample. Is it not the first thing you ask for when you have diarrhea? And PA says it takes 1 day to be ready.
I don't recommend this hospital to anyone and I am talking about the ER specifically.

Edit
So finally I was able to talk to the doctor after 6:30 hours and he seemed very nice and explained the situation for me. He said he talked to my primary doctor and they are going to wait until stool culture is ready

Charlie Kanev
Charlie Kanev

1 out of 5 stars

posted 3 months ago

Overall, I’m quite disappointed with the apparent lack of concern. I have an incredibly painful, rare, connective tissue disorder , I arrived via ambulance in an incredibly frail state, unable to walk. I had smashed my head and was blacking out, From the beginning I was treated with attitude, like a hypochondriac, I was then discharged and told my CT scan was normal- I hadn’t even received a CT scan. I had to be re-admitted for the full evaluation.
To add icing on the cake I was inappropriately labeled and treated like a drug addict/ seeker. “he’s not going to give YOU any narcotics” (I’m severely allergic to everything and can’t handle anything stronger than Tylenol) I have severe chemical allergies which were completely disregarded.
I’ve never before had severe nerve pain arise from a simple blood draw or IV placement, I now have shooting nerve pains down my body where the needle was violently shoved into my hand. It is very obvious that there is a complete lack of enthusiasm for the workplace. It lacks the drive and genuine care needed to successfully run an emergency department.
Unless you’re in a life-threatening situation, save your funds and make the trip into the city, especially if you’re chronically ill and need “comfortable” evaluation & treatment.
* a lot of the nurses and staff were incredibly helpful and sweet.

Casey Grassi
Casey Grassi

1 out of 5 stars

posted 1 month ago

DO NOT GO HERE. By far the most unprofessional staff with a nasty attitude towards patients!!! The employees at this establishment seem to think only their time is valuable and the patients have an entire day to wait for an appointment. I was always under the impression appointments are made to honor NOT ONLY the doctors time but the patients as well. If only negative stars were a thing.

Mehmet Tataroglu
Mehmet Tataroglu

1 out of 5 stars

posted 1 month ago

Seriously worst hospital ever! I stayed 5 days and see no Doctor! Almost 20 different people (students) came to room and asked same stupid questions over and over again! (Do you have any allergies) Helloooo! I have a thyroid cancer! They have no clue what the heck they suppose to do. Don’t waste your time to go there, wait till Die but don’t ever go there!

Ndriqim Grezda
Ndriqim Grezda

5 out of 5 stars

posted 3 months ago

This is the closest hospital near my house and my wife just Delivered the baby in this hispital.
When I saw the reviews for this hospital I was disappointed and unhappy that we're gonna go to this hospital. I just want to say thank you to all the nurses and doctors that took very good care for my wife and my newborn little boy specially very big compliments for miss Mercedes, Ashley and Joana. They totally changed my mind and I don't think any of the other hospitals could do anything better. I strongly recommend this hospital for delivering a baby.

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