Rapid City Regional Hospital
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feedback about Rapid City Regional Hospital
Because zero is not an option. I hate coming here because the staff act racist and don't wanna help or get mad when we ask questions. Just cuz we are people of color doesn't mean we are any different than the light skinned people you are happy to assist. Never been impressed with this hospital, if there was another one I'd be there. Staff are disrespectful when asked for help or asked questions, and they also stand around the nurses station making fun of patients and laughing like what patients are going through is funny. This hospital is the worst I've been to. ZERO stars guys.... ZERO.
I went into emergency with a severe sore throat. I was immediately brought back to a roomand the doctor was in within minutes. I was treated quickly and efficiently with an IV and meds. As soon as the IV was empty, they discharged me. Feeling better we were able to continue our trip back to AZ.
I had the best experience on labor and delivery. I’m currently still pregnant with twins but had to be transferred to Rapid for preterm labor. The nurses were so attentive and explained everything that was going on. They always asked if there was anything else they could do for me before leaving the room. I will be delivering there when it is time and I know I will be in a safe place where all of my needs will be met!
We have had all three of our children born here. Every time the staff has been excellent. The delivery rooms are great and my parents and I fit just fine while we were waiting. The recovery rooms are much smaller but I expected that. With our last child we came in at 3am. The staff was all alert and kind even at the late hour. It didn’t take too long to get her epidural done and every step of the way the staff would always be helpful. “Is there anything else I can get for you” is something they said every time they were there. Our daughter had some breathing issues after birth and the staff did an excellent job distracting my wife since she couldn’t come over and they also were doing a great job informing me and making sure I knew what was happening. They resolved the issue and were very informative in their explanations. I can’t say enough good things about the nurses, assistants, doctors, and administrators of this department.
My mom came in after going to the walk in clinic near by. We live in Canada and my brother and I were staying in a hotel when she was administered. The hotel prompteley kicked us out and was not only rude and inconsiderate but had no compassion and threatened to call child services. Keep in mind we are 14 and 16 and can handle ourselves.
When my mom got the news one of the nurses acted quickly to make sure we arrived safe and calmed my mother while she waited. Once we arrived the staff was friendly and well organized. The were consistently sanitizing their hands and wearing gloves. They informed us about everything that was happening and kept us entertained while my mother had scans.
The nurses went out of their way to make sure myself and my mother were alright and demonstrated some of the best health care we’ve ever seen. This is a kind and cleanly environment that takes care of those in need.