Springfield Regional Medical Center
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feedback about Springfield Regional Medical Center
I had my daughter here and it was AMAZING, All the staff were nice and informative, my csection went by smoothly, I didn't feel a thing. I wasn't really in pain either. I loved my whole experience they made it so much better. ♥️
I have never been involved with a hospital that operates as unethically as this hospital does. This is supposed to be a religious hospital, but they're more interested in being a big business and taking all of your money. I'm not naive. I fully anticipate on receiving a bill promptly after going to the ER, but not multiple bills from random places all over Ohio. There is absolutely no clarity through the entire process. They will send you a number of erroneous bills months down the road with no treatment provided to warrant them. Once you pay it and move on, it's not over. They will keep sending you bills. If you choose not to pay the bill, it will be reported to collections to hinder your credit. This hospital and the employees affiliated with it appear to have created a poor reputation for themselves, and it's clear to me why. You can only make so many errors until the right person decides to seek extreme litigation. Please take my advice and be sure to seek care elsewhere, no matter the distance you may need to travel.
Went into ER because of possible broken finger. PA literally told me that he didn't know how to deal with the kind of break and did NOTHING. Then billed me $1500 for his not knowing what to do.....
Edited to add that they started calling me 15 days after the billing date on the statement to inquire about payment. Didn't even give me 30 days to make a payment before they start hounding me for money. Jesus Christ are you sure you are a religious organization? Oh - you want lots of money and don't care about people. Yep, definitely a religious organization.
Everybody here have been prompt, attentive. The only concern is they wouldn't let me take my own medication. When they went over the meds they were going to give me they had a few way off on dosage. She looks @ the computer screen & says this/that. I told her I know what I take & when & what mg for each med. I have CHF & was NOT giving my diuretic which is what I take for CHF. Also Housekeeping didn't come to do my room today. I asked a nurse to give me a few Trashbags. I was told they didn't have any. A Hospital should have plenty of what they need. A friend of mine was in here a few months ago & was told there were no towels. Weather it was just his floor who was out of towels or someone was behind on laundry is irrelevant. Give the man a Towel.
I would leave no stars if I could. My husband went in for a kidney stone, passed it without pain medication before I could even get to the hospital. He may have been there for 30 minutes at the most. He was hooked up to an iv for a few minutes before he passed the stone, recieved no medication or other services other than a cup to pee in. After passing the stone the doctor asked if he wanted to do x-rays(only interaction with the actual doctor) which he declined because he clearly passed the stone into the cup. We found out this visit would cost us 2400, but we could get a discount if paid in full. We paid the full amount and TWO MONTHS later we recieve a bill for another 400 some dollars for level 4 emergency admissions which we were NEVER notified of until receiving the bill. I cant help but feel like this place hid a bill from us, and that we were completely over charged for the initial amount. I WOULD NOT recommend this hospital to ANYONE. It also didn't seem very clean.