Springfield Regional Medical Center
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feedback about Springfield Regional Medical Center
I came to MERCY Health today to visit my friend currently in Springfield Regional. I was greeted at front entrance and went information desk.Was waited on promptly and received the information I needed. Went to friends room nurses and staff were excellent and friendly. I ordered lunch for my friend and dining staff was extremely helpful and friendly.His lunch came in a reasonable amount of time and was quite good. Room was clean and I'd have to say that all staff that I encountered were professional and extremely warm and friendly.I stayed longer than I intended because my visit was quite enjoyable. 😊😊😊😊😉
My grandma was in a few times for surgeries and she couldnt stop talking how nice the nurses were to her and how helpful.
I don't know if we hit the right time but we were in the room, looked at by the doctor, had xrays, informed of xray results, knee wrapped and out the door in under 1.5 hours. No complaints here
My mother has been in and out of this hospital several times the past couple of years due to a terminal illness. She was recently hospitalized for treatment. During her stay the communication was terrible. I'm her only living child and her POA. She is 83 years young and don't always understand. I was told by nurses and doctors during her stay when she would be discharged to go home. Nothing more was discussed. I had a caseworker come to me and ask me some questions about my mother. She said and I quote "she will go to rehab when she is discharged?" I said and I quote " no she will go home" ( remind you that's all I was told) she said ok and changed it on her paper. After getting my mother home within 24 hours I realized she was not capable of taking care of herself. I reached out a contacted the caseworker at the hospital, a rehab center, mom's home health care for help. That's when I learned it was recommended she go to a rehab facility. Now we are home awaiting approval and she is having difficulty doing every day tasks. It would have been so much easier to get approval while she was in the hospital had this been discussed with my mother and I. SPRINGFIELD REGIONAL MEDICAL CENTER YOU FAILED!!!!! Nurses, Doctors and caseworkers. YOU FAILED my mother and I.
This hospital is a joke. Every hood rat within a 30 mile radius walks in off the ambulance, goes to the snack station and sits and parties watching their phone . The security twteis a bunch of rejects that couldn't make the lame city police so they got a job at the hospital. Especially Jose and the old man who really needs to retire. They are not security, they have no authority and are scared of the public.
Over half of the rooms are filled with psych patients.