St Agnes Hospital
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feedback about St Agnes Hospital
For the most part great staff, friendly and informative. I am not a huge fan of the check in procedure. Lots of people cut in front of others since there really is no organized line. The Doctors and nurses I have seen have all been great.
The staff and care received at this hospital was excellent. We had to check my wife in on a Wed. night at 10:30 and was amazed at the amount of staff for that time of night. Everyone that treated her or looked after her that night and the next three days should be commended. The knowledge and caring of every one who treated or interacted with myself or my wife was well above average. They took great pains to keep my wife and myself informed of all procedures that were done. I have no complaints.
My parents and I were treated wonderfully while here for my dad’s procedure. The entire staff was thoughtful and should be commended. We were made to feel so comfortable ( asking if the temperature was comfortable, offering my mom and I coffee and helping us carry our belongings from one waiting area to another. ) Everyone was so friendly and assuring during a time that can be stressful and concerning.
Having elderly parents, I have spent more time here than I care. First, there are a few super staff members who make the experiences somewhat bearable and give this hospital a hopeful chance. Second, this past stay we have not gotten a straight answer from the nurses except one. She was fantastic. We've been here for 7 days.Third, A PA talked my mother out of a procedure so she could leave early, resulting in my mother staying an extra 4 days to still have the procedure. Fourth, since we couldn't get a straight answer from anyone, we were shocked when transport came to get her for the procedure early this morning. Fifth, we've been waiting for over 7 hours for the hospitalist to see my mother so she can be discharged. This is one of many disappointing encounters with this hospital.
The receptionist calls and says OH YOU MUST COME BACK IN, there was a mass on your mammogram. Scared to death you go without asking questions at a cost of 700 dollars!! You find out later that the mass was 99.9% certain to be a tiny cyst. What a racket, never again until I talk to my doctor first.