St John Medical Center

Address

29000 CENTER RIDGE ROAD, WESTLAKE, OH 44145 USA

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Phone

(440) 835-8000
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29000 CENTER RIDGE ROAD, WESTLAKE, OH 44145 USA

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Consumer feedback about St John Medical Center

Tina Kobylski
Tina Kobylski

1 out of 5 stars

posted 2 weeks ago

Slow, slow, slow and rude! Husband had surgery at 730 this morning. Surgery was over at 1230 and doc told me I would be able to see him by 2 pm. It’s almost four and still not a word. When u ask they snap your head off. Now the doctor that did his surgery is beyond awesome! But the staff that works here 80% of them should not. There were a few good ones but very few.

Chris Maddaluno
Chris Maddaluno

5 out of 5 stars

posted 1 month ago

We just had our 2nd child at St John's birthing unit. Our first was amazing the staff was great 2 years ago and we thought there is no way they can top that!!!! Boy we were wrong!!! They stepped their game up! They do everything possible to make you feel at home and not in a hospital! From the doctors to all the nurses they could not have been better! They were great with not only our newborn but our 2 year old as well. Thank you all!!

Margie Jones
Margie Jones

1 out of 5 stars

posted 2 months ago

Waited over almost 2 hours for a 4 year old who needed stitches for a deep laceration on his chin. Absolutely rude staff and front desk. It was 11pm
and they didn’t even bandage it, just made us wait with a towel for over 2 hours!
Pathetic their statements say you will be seen in 30 minutes and compassion and excellence is part of their core values. What lies!!

Jacob Graham
Jacob Graham

1 out of 5 stars

posted 3 months ago

I went to the ER after having pain in my lower right side, when I was checked in the people were nice and I just ended up waiting the usual long time you have to wait in a hospital waiting room. When I went back a nurse came in and hooked some stuff up, than a Doctor came in, well a resident, he did an exam and told me he was gonna order some blood work and than left. 20 minutes later they take my blood. 1 and 1/2 later two nurses come back and they seemed very rushed and said they need this room and I was being discharged, I was more than happy to be going home but, I had just spent the last 3 hours waiting for answers and I got no follow up with the resident, they were very rushed so no time to ask any questions, they seemed very understaffed. Poor follow up.

Emy Garced
Emy Garced

1 out of 5 stars

posted 2 months ago

With so many excellent hospitals around don't choose this one. If you have an emergency go ANYWHERE else. The receptionists are rude and snarky like they have some kind of power over you, the exam rooms are microscopic in size as well as filthy, and the doctors hate their jobs maybe their own lives.