St Josephs Community Hospital of West Bend
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feedback about St Josephs Community Hospital of West Bend
We were seen immediately in the ER after my child had a scary fall down some steps. They were super prepared with a team of like 8 people, but luckily it turned out to not be as serious as we first thought, thank goodness. We still received excellent care and instructions for the following days.
Horrible service! First and last time I’ll choose to go here! I had an appointment for the first time here. As I was checking in, front desk asked if I had received a phone call from a financial representative. (since I unfortunately don’t have insurance at the moment) I told her no and she said well, it’ll be $250 up front since this is your first visit here. Sigh... so I pay the $250. Turns out I had a missed call from the financial rep. AFTER I had already paid and checked in! Great timing on their part! Dr. Tischler was nice and made the visit worthwhile. However, when I called the office 2 days after because I had questions about the test results that came in on the app called “My Chart”, the nurse freaked out on me and told me they weren’t in yet and that THEY would call me! Then how the f___ do I have the actual test results on my phone right in front of me?! I was so flustered and confused so after hanging up, I remembered that I forgot to ask one other question so I called back awhile later and I don’t know know if it was the same nurse or a different one but they made me feel like I was such an inconvenience to them and made me feel as if my question was stupid! Poor, poor service! I give it one star simply because I liked Dr. Tischler but however, I will never come here again!
I cannot express how grateful I am for the staff at St. Joseph's. They have taken such great care of my Mom over the past few days.
Worst hospital ever! I've never felt so belittled in my life and pushed out the door as soon as I got there. They don't care about you but they sire want your money.
We’ve been to their ER a few times since it’s the closest to West Bend. If I can I will never go back. They’re in such a hurry to get you in and out, they don’t properly listen. My boyfriend went in sick once and they told him he had a cold and to take Tylenol. He went to urgent care first thing after the weekend and turns out he had bronchitis. I went for sore bruised feeling ribs (being 33 weeks pregnant) and they kept saying I had chest pain (which I never said). No one ever palpated my ribs. Turned out I had a fractured rib.