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feedback about Stevens Community Medical Center
I've had both fantastic experiences and bad experiences with SCMC, thus a 4 star review.
I recently hurt my foot and the treatment I got from Dr. Gibson and the physical therapy office has been superb. All of the professionals have explained what was going on in my foot and used clear language. I highly recommend Dr. Gibson and Megan Erickson for podiatry and physical therapy services.
A few years ago I spent the night in ER, and the next morning Dr. Burke was my attending doctor. After looking at my urine analysis for drug tox, he told me point blank that "I need to stop partying so much." It shouldn't have to be said, but this is a highly inappropriate thing to say to any patient, nevertheless a scared patient that had to stay overnight in ER. Regardless of what was in my system, the comment was unnecessary and entirely unprofessional for him to say when he did not know any details of my life. Because of this experience, I have avoided any appointments with Dr. Burke and I've also avoided going to SCMC until my recent foot injury. Based off of my experiences and the experiences of others, I highly recommend NOT seeing Dr. Burke, especially if you are looking for any appointments regarding mental health and/or contraception.
I have not had the greatest experience with urgent care/ER docs. I always felt like I was being written off/not taken seriously except when I went in while I was pregnant.
However my birthing experience was overall good, and my regular doctor, Dr. Barnstuble is excellent! Barnstuble helped me figure out a health issue that the ER doc had just written off as constipation and really listened and was willing to answer any questions I had and run through every theory! He ran tests and tried a medication that ultimately proved to be very helpful. He treats you like family so you know you are getting the best care possible. He offers very honest, frank advice that often starts with “if it were my [wife/child/parent/whatever], I’d recommend this...”
Barnstuble is very hands-off with prenatal care (for example some doctors check your cervix every time you come in but he only checked mine once) which isn’t for everyone, but it worked well for me. He was always willing to take as much time as I needed to answer questions and offer advice and he let me see my baby on the portable ultrasound machine almost every time I came in. This means he is often running behind schedule since he is doing the same for his other patients, but it’s really worth the wait in my opinion. I truly have not met a better doctor.
His nurse, Jody is just a good as he is! They really make a phenomenal team.
I have brought several clients to SCMC for their appointments (I used to work for PCS) so I have seen many parts of the hospital and I really think we are so lucky to have such a great clinic full of people who care in our little community!
My general care practitioner is great. Her name is Cara Nachbor and I highly recommend her. She truly cares about making sure my needs are met and makes sure to give good follow up after appointments. I haven't had a negative experience with reception or anything else so far at this hospital.
I also once had to make an urgent care trip due to a pilonidal cyst. I was promptly helped and had a positive experience with the surgeon they assigned me that day, and received good post treatment care in that case as well.
We were very pleased with the nursing staff at the hospital. They gave my mom personal attention and were very caring. Tina from the food service was also very personal and attentative to her dietary needs and tastes.
My girlfriend came here for a cough and they put her in quarantine in a negative pressure room. I've spent the whole time with her and she's called and called for a nurse and they haven't sent one, they just send a CNA in to tell her to shut the light off. You're better off going literally anywhere else.