Sycamore Medical Center

Amazing ER Department

They are quick and efficient. I've been for anything from a car accident injury to a burn that an urgent should have been able to handle but told me I have to go here. They are an amazing group of doctors, nurses and staff. Wouldn't go anywhere else.

ER Dr. was a female. Last name starts with F. Rude, uncaring, only stopped in briefly to half-roll her eyes and bark rude orders. 3 hours later I heard them ask "What happened to Dr. F" so she obviously was not where she was supposed to be and hates her job. The PA that attended my mother the majority of the time was really good. I did like her. But the other two, young ones of course, who think they know everything, were rude and uncaring. It's common for young nurses to be rude and uncaring, but the reason I am contacting the management at Sycamore by mail, however, is because of the two young girls. They laughed at my mother on her way out. She is mostly blind, has congestive heart failure, and a bent spine, but they were laughing at her because she was crying and had an anxiety attack while there. So I'm going to try to get them in trouble if not fired. I know one's name, and the other was the smart alec in the red smock. Based on the time we were there they will figure out which one she was and they will hopefully make her shut her mouth. Her attitude was terrible. We left completely exhausted around 3:00am and they sat there giggling away as we were leaving, pausing only when I briefly turned around. Of course they will deny it, but I'm going to complain about them anyway. The only reason for the two stars is because of the PA who was really concerned about my mother. The other two and the doctor couldn't have cared less.

Staff & providers very attentive & professional. Everyone I spoke with was kind & caring. Impeccably clean, beautiful facilities.100% positive experience.

The ER team responded fast when a family member was ill and unable to breathe. I’m thankful for the entire staff and team for their kindness and care. During such a moment in time, everyone was doing their best and even the doctors who would ask about allergies, ensuring they were doing everything possible. Thank you all. A special thank you to the Dr. nibir. (Pardon my spelling) This doctor went out of his way to check on allergies and drill down all possible options. Thank you again.

The only reason I gave one star is because I cant give 0. I was misdiagnosed on Christmas Eve. I will NEVER step foot in this hospital again for care. You're charged for care you dont receive and the care you get is sub par. Drive past Sycamore and go to Southview.