Sycamore Medical Center
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feedback about Sycamore Medical Center
I had foot surgery at this location 2nd Floor. My experience was way better than I expected from check-in process to discharge. The checkin staff were friendly, kind, and professional. The nurses handled my care politely and kindly answered all my questions. The hospital was clean, well maintained, and provided quality supply. Everything they did made a difference - Thank you to nurse Marsha and all others who help all their patients daily.
Was there on November 9th for out patient surgery. All the surgery nurses was very nice & and very helpful!!
I’m doing this review for my husband, who has been in hospitals all over the area. All of the staff he interacted with were friendly and efficient. He was there for a CT scan. The front desk assisted him in finding out where he needed to go, and were courteous and helpful, actually taking him to the imaging department. Heather, who did his scan, was efficient, knowledgeable, and very nice to him. He was offered a warm blanket, as well as water and juice, and was treated respectfully and with dignity the entire time he was there. The paperwork and forms were easy to complete, direct and to the point, and written in large enough print that he could easily see it, as he forgot his reading glasses. Upon leaving the hospital, he had difficulties finding his car, and a staff member in a shuttle picked him up and helped him to find it. He said this is the best hospital he has ever experienced, and will be using it, whenever he has to go to one, from now on.
I can't speak for the whole hospital, but this is just my particular experience. When I arrived I was greeted by a hostile older volunteer who decided barking orders was the best way to go about greetingpeople. When I matched his attitude, he went completely haywire. I know a soft tone turns away wrath, but this guy was just an ass in every sense of the word. When I went into the clinic, I was then greeted by apathetic secretaries and impatient nursing staff. It was a completely surreal experience being at this hospital. Hostile and impolite staff, the bathroom toilets were totally covered with fecal matter, and no one seemed to care about the overall patient care. If I could give this place negative stars, I would. However, I am speaking for my experience in particular. Proceed with caution at this facility.
The nursing assistant(s), nurses, Dr's and rest of staff always a pleasure made my friend feel comfortable with smiles and eye contact..really listened to her needs...easy to park with no parking garage and easy to pick up people at ER...