University Hospitals Ahuja Medical Center
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feedback about University Hospitals Ahuja Medical Center
Wait time in the ER is between 5-10 hrs!!! I literally was 4 waiting for my child to get an iv and there were only 4 patients being seen. Guess my child’s condition wasn’t severe enough because there were nurses on the other side with no patients on YouTube with their feet up on the desk doing nothing when I put on the call light the nurse told me they were in a huddle to find out which nurse would do the iv I left!! Only reason I decided to give them the extra star was because one nurse gave my child a toy to play with for the long hours we’ve been waiting 🤷🏽♀️
So far the experience that I had at this place, was good as well as professional. There were some things that I was a little bit concerned about, but the nurse was nice enough to explain everything as well as make my experience wonderful. I would have to come back here for other things in the future, just to give a better review
My son was admitted here and got great care and I thank them very much!
I have had good experiences here, however:
I saw Dr.Nicholas Ahn for a back surgery consult in Dec. of 2018. We were impressed with the consult. I called him back with a couple of questions. He got very irritated "I spent 2 hours with you and your wife, that should be enough, I'm too busy to answer any more of your questions". First, we spent no more than 50 minutes with him. We were called in 44 minutes late to his office and when we finally got in to see him I needed 2 x rays at different times so that took another 20 minutes or so. He was proposing a 2 day, 2 stage surgery.You would think he'd be willing to answer as many questions as we have.
I also mentioned that he made several errors (over 20) concerning my health. He stated "I may have mixed you up with another patient, send in the corrections and I'll have my staff fix it".
I sent in the corrections, I have not received a corrected report nor have heard from him. I have also contacted his supervisors, Dr. Simon, Dr. Bambakidis and Dr. Voos, and have heard nothing. I filed a complaint with the state medical board and my medicare carrier ; all I want is a corrected report for my disability carriers and further Dr. opinions.
His assistant, April, is not only rude, she was dishonest with me. When I asked her why she had not returned my messages she states that she tried calling me and my v.m. wasn't working and 2 other times she tried returning my calls but my phone was not working. Not only were others able to call me; there were no missed calls from her in my call record.
Great service! This isn't my regular medical practice but they were able to look me over and were helpful with getting me a speedy recovery.
They did not stereo type me and treated me equally the same, the whole staff is wonderful especially the emergency room and front help desk. They got me set up right away, exams and made sure I was fine before sending me home. I would definitely come back if I were in need of medical attention.