University of Minnesota Medical Center, Fairview

This place robs you both in billing and devices. My daughter had her phone stolen while we were in the ER after the nurses took possession of all her stuff without me in the room, and when I asked for her phone when we could hear the device, the woman somehow couldn't find it. Once I started asking about the phone, we were rushed out of that area without it to another floor. I returned within the hour and no one could find the phone. I spent weeks working security, the staff, and finally the facility administrator without success. The memories lost were priceless. My daughter was having a hard time with life between bullies and her friend committing suicide. Finally after more than three months worth of trying to get the phone or compensation, from Fairview I was informed me they would do nothing and weren't responsible for this situation. My daughter had her phone stolen by a ER nurse, and they did nothing! They didn't even apologize, and blamed it on me since it's my responsibility as a parent. But they stripped her while I was talking to the doctor without me present, stuffed her clothes in a bag and stole her phone!!! Who does that while someone is in a crisis?!
Last but not least, our regular clinic referred us here for help with scarring. The doctors and facility charge here since they are independent organizations. For a cortisone shot I was given a $900 bill. For a 10 minute visit and 30 second fix. So yeah this place is legally robbing you. Go someplace else if you can.

Dr. Sembrano did an amazing job on my back surgery. The nursing staff is second to none in every way. They are caring, compassionate and listen. HOWEVER if you ever cross paths with Dr. HSIAO I suggest you either run or just kill yourself. He is a sadist and doesn't care about anything but money and certainly not your health. I'm less than 2 weeks out from a MAJOR back surgery and he tells me he doesn't understand pain management but still cut my pain meds in half. I threw up numerous times and have to have another back surgery to fix the damage from throwing up. I hope some day he suffers like I am and nobody listens! He is truly a horrible doc and should be disbarred. DR. HSIAO AVOID!!!!!

waited over 8 hours for service that should have taken an hour - staff in the ER has zero respect for your time

Was put on hold for 30 minutes and once they answered the phone, the man said , “hello” then hung up before I could say hello back.

Locate on 2450 Riverside Ave, Minneapolis, Minnesota: great hospital and largest network in the Twincities beside HealthEast and Healthpartner.